国开电大 2024《10863 1389 管理英语4》期末考试题库(按字母排版)

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单选题(281)

1.AT&T found that employees with better

planning and decision-making skills were

______ to be promoted into management jobs.

答案:more likely

2.AT&T found that employees with better

planning and decision-making skills were

______ to be promoted into management jobs.

答案:more likely

3.According to Koontz and Weihrich, the

forces for change may come from _________.答

案:the inside and outside

4.A child’s character is greatly influenced

by his home ________.答案:environment

5.[—]— ____________________________ —

Actually I prefer working on my own.答案:

Do you prefer teamwork or working

individually?

6.A facility enabling participants in

distant locations to _____ a conference

electronically.答案:take part in

7.After days of investigation, the police

were ____ reality.答案:approaching

8.After days of investigation, the police

were ____ reality.答案:approaching

9.All _____ glitters are not gold.答案:

that

10.All __________________ glitters(闪闪发

光)is not gold.答案:that

11.All of the tables and chairs

____________ away.答案:had been stored

12.All the _____ guests are seated in the

front row.答案:distinguished

13.All the team members tried their best.

We lost the game, _________.答案:however

14.Along the dusty road ______ a group of

tourists.答案:came

15.Although we can’t compete in terms of

size,I __________________ believe we hold

an advantage in terms of dedication to

customer service.答案:do

16.An agreement was reached on the _____ of

mutual respect and mutual interest.答案:

basis

17.An appreciated gift and the gesture of

providing it will ______ your coworker’s

day.答案:light up

18.An effective leader sets the tone for

the team, encourages a positive workplace

culture, and is able to ________ cultural

change.答案:bring about

19.An employee may express their different

understanding and, at the same time, a

willingness suggestions答案:comply with

20.An employee may express their different

understanding and, at the same time, a

willingness to__________________any

constructive suggestions.答案:comply with

21.As I see it, you should manage——

coordinate——the project

and__________________ the teams needed to

complete it successfully.答案:bring

together

22.At a rough ________, we will take

another four weeks to finish this plan.答

案:estimate

23.At a rough ________, we will take

another four weeks to finish this plan.答

案:estimate

24.By the end of the year, the sales plan

for the next year______.答案:will have

been made

25.[_]______ CEOs spend planning, the more

profitable their companies are.答案:The

more time

26.[_]__________________ CEOs spend

planning, the more profitable their

companies are.答案:The more time

27.[—]—Can I get you a couple of tea? —

_________________________.答案:That’s very

nice of you

28.[-]– Can I get you a cup of tea?

– __________________答案:That’s very nice

of you

29.[—]— Can I have three days off next

week, Mr. Smith?— _____. I can manage

without you.答案:Of course

30.Cathy is asked to discuss a work problem

about ____________ with her boss.答案:lack

of efficiency.

31.Companies are ______ interested in your

soft skills ______ they are in your hard

skills.答案:as…as…

32.Companies offer promotions without

having an adequate plan in place for ____

with volume.答案:dealing

33.Compared ______ English, Chinese is

generally believed to be more difficult to

learn.答案:with

34.Concentrate on being _______ and real.答

案:distinct

35.Controlling

involves__________________achievement against

established objectives and goals答案:

measuring

36.[—]— Could I borrow your iPad for a few

hours?—_____________答案:Sure, here you are.

Enjoy your time.

37.[-]– Could I borrow your iPad for a few

hours?

-_____________________. Enjoy your

time.答案:Sure, here you are

38.[—]— Could you give us a speech on

management functions some day this week?—

________________.答案:I’d love to, but I’m

busy this week

39.[-]– Could you give us a speech on

management functions some day this week?

– __________________答案:I’d love to. but

l’m busy this week

40.[-]– Could you give us a speech on

management functions some day this week?

-_____________________.答案:I’d love

to, but I’m busy this week

41.Creativity, especially __________ which

takes place across departmental boundaries,

is likely to suffer hugely as team synergy

slips.答案:that

42.Current opinion among politicians is that

she is __________________,stands for her

principles.答案:courageous

43.Don’t be intimidated by the bad

performance review and want to quit the job;

__________________,learn from it.答案:

instead

44.[-]– Don’t forget to come to our party

this weekend!

– ______________.答案:Sure. See you.

45.[—]— Don’t worry, Mum. The doctor said

it was only a common cold.— ________ ! I’ll

tell Dad there’s nothing serious.答案:What a

relief

46.[—]— Do you know where I can repair my

motorcar? — ____________答案:Around the

street corner.2 / 14

47.[—]— Do you mind if I use vouchers to

spend in a restaurant? — __________答案:

Not at all. Go ahead.

48.Each employee,__________________

his/her spot on the totem pole, has an

influence on how Google performs.答案:

regardless of

49.Effective leaders distill complex

thoughts and strategies into simple,

memorable terms __________ colleagues and

customers can grasp and act upon.答案:that

50.Employees have ________ to all company

information, adding a sense of trust, and

employees and leaders work together to solve

problems.答案:access

51.Even the best continually seek ways to

______ their skills.答案:sharpen

52.Every employee at Google has the

opportunity to _________ 20% of his or her

working time on a project they choose.答案:

spend

53.Every time I tried to say something, he

would ______ to something else.答案:move on

54.Fearing the reactions of top managers,

middle managers remained __________________

or provided optimistic, filtered information.

答案:silent

55.Fifty-five per cent of the respondents

said that praise and attention …ke them

feel ______ the company cared about them and

their well-being.答案:as if

56.Good work ________ good pay.答案:

deserves

57.Google does just that by hosting employee

forums every Friday, ________ they discuss

the 20 most-asked questions.答案:where

58.Google employees have the freedom to

_________.答案:spend certain time on their

chosen projects

59.Great changes __________________ in

companies in the U.S. and abroad because of

globalization.答案:have taken place

60.Greater employee satisfaction

__________________ higher performance.答案:

contributes to

61.[—]— Haven’t seen you for ages. What

are you busy doing now?— ____________答

案:I am working part time in a bookstore.

62.[—]— Have you already paid? What’s my

share of the bill?— _________. It wasn’t

very much.答案:Don’t worry about it

63.He can __________________ good English.

答案:speak

64.He ordered that nothing ________ until

the police arrived.答案:should be touched

65.Her desire for the __________________ of

a beautiful town remained.答案:creation

66.He refuses to ________ his defeat.答案:

acknowledge

67.He’s left now, but productivity hasn’t

______that much.答案:picked up

68.He will write to me as soon as he ______

home.答案:returns

69.[—]—How can you explain the latest

situation?

—____________________,I know it is all my

fault.答案:Sorry

70.[-]– How can you explain the latest

situation?

– _____________________, I know it

is all my fault.答案:Sorry

71.[-]– How did your meeting go yesterday?

– _____________________. It was

really frustrating actually.答案:Not so

good

72.[—]—How did your meeting go yesterday?

— ____________________actually, it was

really frustrating.答案:Not so good

73.How do we expect to compete with a

company that has such a huge

______ and huge resources?答案:reputation

74.How do you get your members to ______ as

a team?答案:pull together

75.[-]– How was your job interview last

Monday?

– __________________…nterested in

my working experience, but she didn’t ask

for references.答案:I’m not sure

76.[—]— I am sorry for what I have said

to you. —_____________答案:Don’t think

any more about it.

77.[-]– I am sorry for what I have said to

you.

-_____________________.答案:Never

mind

78.[-]– I am sorry for what l have said to

you.

– __________________答案:Never mind

79.I believe that I have a lot to

contribute ______ a team environment, and

am comfortable in both leadership and

player roles.答案:to

80.I come up with concepts and start them,

but ________答案:the legwork is really not

my style

81.[—]— I’d like a wake-up call at 7:00

a.m., please!— OK,________________ .答案:

I’ll make sure you get one.

82.[-]– I’ dlikeawake-upcallat7:00a、m.,

please!

– OK,__________________.答案:you will

certainly make it

83.[-]– I’d like a wake-up call at 7:00

a.m., please!

– Ok, _____________________.答案:

I’ll make sure you get one

84.[—]—_____________ — I’d like to have

this film developed.答案:May I help you?

85.[-]-_____________________?

– I’d like to have this film

developed.答案:May I help you

86.I’d like to know __________________the

forces for change come from.答案:where

87.If I take the time to talk with my

manager at the beginning of a project, we

______ off to a great start on the same

page.答案:can get

88.If demand is rising but the firm

__________________ from allocative

communication failure, then stocks will

fall and there will be understaffing.答案:is

suffering

89.If demand is rising but the firm

__________ from communication failure, then

stocks will fall and there will be

understaffing.答案:is suffering

90.If it ______up to me, I’d love for

everyone to come in at noon.答案:were

91.If there is friction between team members,

examine the work processes …

Which of the

following words can replace the above

underlined word?答案:jointly

92.[—]— If you can’t say what you’ve come

to say at the meeting, what’s

the …_________,but I think you might need

to change your approach somewhat.答案:I can

see that

93.If you could have an __________________

supply of any food, what would you like to

have?答案:endless

94.[—]— If you don’t believe in yourself,

no one else will.— _____. Confidence is

really important.答案:I couldn’t agree more

95.[-]– I have at least half an hour exercise

in speaking English every day.

– Terrific! _____________________!答

案:Keep it up

96.I have been very lucky to have had ______

managers during my career so far.答案:

terrific

97.I have no idea ______ you mean.答案:what

98.I like to think ______. I am always the

one finding new ways to a situation or

challenge.答案:outside of the box

99.[-]– I’m going to Beiing for a few days

– __________________答案:I really envy you

100.[-]– I’m going to Beijing for a few days.

-_____________________.答案:I really

envy you

101.[—]—I’m going to Beijing for a few days.

— _______. I wish I could go with you.答案:

I really envy you

102.[-]– I’m just going to have to wake up an3 / 14

hour earlier.

– __________________答案:Sounds like a good

plan

103.In competitive markets.leaders are

__________________ increased pressure to

maintain a positive work culture.答案:under

104.In competitive markets, leaders are

under increased __________________ to

maintain a positive work culture.答案:

pressure

105.Ineffective communication can be ______.

答案:disastrous

106.In high school, I am equally

comfortable______as a member of a team and

independently.答案:working

107.In the famous British Army Commander

story, it was probably at the step of

____________ that went wrong in the

communication chain.答案:decoding

108.In the past few years,_________答案:

much has changed

109.In today’s environment, __________

people are often burned out, it’s i…es to

have a personal connection with you and the

work you believe in.答案:where

110.[—]— Is it possible for you to work

out the plan tonight?

—__________答案:I think so.

111.[-]– Is it possible for you to work out

the plan tonight?

-_____________________.答案:Yes, I

think so

112.[—]— I think I have made a great

mistake.— ____________答案:I don’t think

  1. It’s not your fault.

113.[-]– I think I have made a great mistake.

– I don’t think so.

_____________________.答案:It’s not your

fault

114.[-]– I think I have made a serious

mistake.答案:I don’t think so. It’s not

your fault.

115.I think a big part of it is ______ we

know how to have fun on the job.答案:that

116.I think the primary ______factor is

there’s been so much absence lately.答案:

contributing

117.I think the primary ________factor is

there’s been so much absence lately.答案:

contributing

118.[—]— I think things have been a bit

difficult for us the last couple of months.

—__________. We’ve been working hard, but

still getting behind.答案:You’re right

119.[-]– I think we’ll have to talk later.

I’ve got to go now. Great seeing you.

– __________________答案:Nice meeting you

120.It is through enthusiasm and quiet

intensity ______ we transform creativity

and vision into the technologies.答案:that

121.It is through enthusiasm and quiet

intensity ______ we transform creativity

and vision into the technologies.答案:that

122.It’s about a successful businessman’s

management experience.__________________?

答案:isn’t it

123.[—]—It’s about a successful

businessman’s management experience, isn’t

it?— ____________答案:That’s right!

124.It’s about my new role as project

coordinator that I’m ______.答案:taking on

125.It’s about my new role as project

coordinator that I’m taking

__________________ .答案:on

126.I usually go to the office

__________________ train.答案:by

127.[-]– I wanted to talk to you about how

to motivate our staff in the business

intelligence team.

– _____________________.答案:

That’s also what I am concerned about

128.I will ask them to __________________ a

new design something a bit more toned down.

答案:come up with

129.I would recommend that you

__________________ on following through

with projects.答案:work

130.I would recommend that you ________ on

following through with projects.答案:work

131.[-]– Jack,I’d like to have your

opinions about my written report.

– __________________But I have one

suggestion.答案:It looks fine to me.

132.[-]– Jack, how do you compare their

company and ours?

– _____________________.答案:Well,

it’s hard to do that

133.Keep a __________________ attitude and

don’t let yourself drown in uncertainty.答

案:positive

134.Leaders, Welch suggested, are _____

those who achieve results _____ those who

share the values of the company.答案:not

only, but also

135.Learning new things has always been a

great ______ for me.答案:motivator

136.Learning new things has always been a

great ______ for me.答案:motivator

137.Let your values __________________ in

your communication.答案:come through

138.Linda walked at the head, ________ by

her colleagues.答案:followed

139.Make the picture as __________________

as you can.答案:clear

140.Melinda _________ sees Smith.答案:

rarely

141.Men and women in the team are

interested in different things, we should

avoid ________ them something they don’t

want.答案:giving

142.Middle managers directly

__________________top management答案:lied

to

143.My leather shoes cost me ________ the

last pairs I bought.答案:three times as

much as

144.My leather shoes cost me ________ the

last pairs I bought.答案:three times as

much as

145.Neither John __________________ his

father was able to wake up early enough to

catch the morning train.答案:but

146.On hearing the news of ______ the major

exam again, the girl burst into tears.答案:

her having failed

147.[—]— Over-the-top? You mean…—

____________答案:Well, sometimes your co

workers feel that you are too loud.

148.PayPal CEO David Marcus wrote a critical

letterto his employees __________________

them for not using PayPal products.答案:

blaming

149.Please ask the solicitor what his

________ would be to take the case to court.

答案:fee

150.Please hand __________________ your

homework in time.答案:in

151.Please ______ your hand if you have any

question at all.答案:raise

152.Provide training in systematic methods so

the team ______ its energy ______ the project.

答案:expend…on

153.Redundancy happens when employees need to

_____ their workforce. And as a result,

someone gets dismissed from work.答案:reduce

154.Regular and concrete feedback is

important when ______ with a worker who is

not performing up to her potential.答案:

dealing

155.Regular and concrete feedback is

important ______ who is not performing up to

her potential.答案:when dealing with a

worker

156.Say what you mean in __________________

few words __________________ possible.答案:

as…as…

157.[—]—Scott,I’d like to have your

opinions about my written report. —

________________ But I have one suggestion.答

案:It looks fine to me.

158.[-]– Scott I’d like to have your opinions

about my written report.

– __________________.But I have one

suggestion.答案:it looks fine to me

159.Self-esteem needs might include the4 / 14

______ from a workplace.答案:rewards

160.Self-esteem needs might include the

______ from a workplace.答案:rewards

161.[-]– _____________________?

– She is a data analyst in a

software company.答案:What is your aunt?

162.She is very adaptive and soon adapted

______ to the campus life.答案:to

163.She is very adaptive and soon ______ to

the campus life.答案:adapted

164.She kept on __________________ although

she was tired.答案:working

165.She was very adaptive and soon adapted

__________________ the campus life.答案:to

166.Some employees are putting up resistance

for fear of a reduction in benefits or being

_____.答案:laid off

167.Sometimes, members of teams _____

obstacles by focusing on solely their own

pursuits and goals.答案:create

168.[—]— Sorry for being late. I should

have called you earlier. —__________. I’ve

just arrived答案:That’s all right

169.Supervisors should ______ their

employees in two-way communication so that

understanding takes place.答案:engage

170.Team members are ______ as unique people

with irreplaceable experiences, points of

view, and knowledge to contribute.答案:

viewed

171.Team members are __________________ as

unique people with irreplaceable experiences,

points ofview, and knowledge to contribute.

答案:viewed

172.[—]— Terribly sorry to interrupt, but

may I use your dictionary?—

Yes,______________.答案:of course

173.[—]— The Auto Show in the City Stadium

has been canceled.— Oh, no!_________答案:

What a pity!

174.The Human Resource Managing Department

at Honda is given specific instructions

______ employ the best possible workers.答

案:on how to

175.The Human Resource Managing Department

at Honda is __________________ specific

instructions on how to employ the best

possible workers.答案:given

176.The demands and requirements placed on

the CEO of Sony are different from ______

on the manager of your local Wendy’s

restaurant.答案:those

177.The director says to me,

“__________________ argue with customers.”

答案:Don’t

178.Their economy is export ______.答案:

oriented

179.The key ______ successful

implementation is clearly communicating the

strategy to the whole company.答案:to

180.The key to successful implementation is

clearly __________________ the strategy to

the whole company.答案:communicating

181.The leader ______ at creating

opportunities to provide rewards,

recognition and thanks to his or her staff.

答案:excels

182.The majority of these team challenges

______ anywhere.答案:can be delivered

183.The meaning of “communication” goes a

lot __________________ than people often

think.答案:deeper

184.The most important thing is to clarify

_____ you want to say.答案:what

185.The private and the public sector

should develop in a _________ way.答案:

cooperative and interdependent

186.The reason _____ he was absent from

class yesterday was that he was ill and

hospitalized.答案:why

187.There is no denying the fact _____ he

is the best student in the class.答案:that

188.There is no _____ the fact that he is

the best student in the class.答案:denying

189.The responsibilities in handbook ______

that managers have to be concerned with

efficiency and effectiveness in the work

process.答案:indicate

190.The scientists are still _____

inventing new methods of reaching outer

space.答案:working on

191.The team creates an environment ______

people are comfortable in communicating,

advocating positions, and taking action.答

案:in which

192.The total budget has been______ for

this project.答案:allocated

193.[—]— The trip ought not to take more

than an hour. — ____________ . It is at

least two hours.答案:You must be joking

194.The workmen want to ________ the number

of working hours and to increase pay.答案:

decrease

195.The world largest search engine company

provides a free search service ________

users can get relevant results in an

instant.答案:with which

196.They __________________ all their

computing work,i.e. they arrange for some

outside company to do the work.答案:

outsource

197.They depend on each other to survive.

In other words, they are ______ for

survival.答案:interdependent

198.They depend on each other to survive.

In other words, they are _____ for survival.

答案:interdependent

199.They have come to the conclusion

________ this winter will be even colder

than before.答案:that

200.They weren’t too keen

__________________ the idea at first

because they thought it was not practical

enough.答案:on

201.[-]– This is a really lively party.

There is a great atmosphere, isn’t there?

– _____________________. The hosts

know how to host a party.答案:Yes, indeed

202.This is the man ______ I saw last night.

答案:whom

203.This is the man ______ last night.答

案:whom I saw

204.This is the man __________________ last

night.答案:whom I saw

205.[-]– This mathematical problem is too

difficult for me to solve on timeCould you

please help me?

– __________________答案:Sure, I”ll give you

a hand

206.[—]— This project is too big for me to

finish on time.

—________________.答案:I’ll give you a hand

207.[-]– This project is too big for me to

finish on time.

– __________________答案:I’ ll give you a

hand.

208.To be________, a performance appraisal

needs to have a set of agreed criteria that

will be the basis of feedback as well as of

setting future goals.答案:effective

209.To build the reservoir(水库),

thousands of people have to be_______ .答案:

relocated

210.To reduce the _____ loss during the

change, we must make sure we have the

necessary skills.答案:productivity

211.Until a strategic plan is ___________, it

has no real value.答案:put into effect

212.[—]— We could let some of the staff

work from home.________________?— That’s a

good idea.答案:What do you think of it

213.Wendy suggests that we ________ tomorrow.

答案:should go

214.We need ________ communication skills:

listen carefully, think before you speak and

manage conflicts diplomatically.答案:

outstanding

215.We’ ve asked the designers we used before

to __________________ up with some designs

for us.答案:come

216.We’ve asked the stand designers we used

before to ____ up with some designs for us.答

案:come

217.We ________ with achievement.答案:are

obsessed

218.We __________________ with achievement答5 / 14

案:are obsessed

219.[-]– What are you going to do this

weekend?

– __________________If time permits.I may go

to Shanghai with my friends答案:It depends

220.[—]— What are your teammates like?—

_____________答案:They are all warmhearted

and helpful.

221.What can we expect ____him?答案:from

222.What can we __________________ him?答

案:expect from

223.What kind of company is Google?_________

答案:A large global enterprise.

224.What should you do if you do not agree

with the bad performance review?_________答

案:Make a written statement on your own

behalf if it is allowed.

225.What you need to do is to keep things

short and sweet, just the ______.答案:

highlights

226.When a strategy is not understood or

embraced, it usually __________________

misunderstanding and uneven commitments to

implementation.答案:results in

227.When people are surrounded by ______

communication and encouragement, they can

find the courage to try, fail, redo, and try

again.答案:constant

228.When the message finally reached the

Command Center, it __________ “mutated” to

become —“Send three and four-pence, we’re

going to a dance.”答案:had

229.When the message finally reached the

Command Center, it __________ “mutated” to

become —“Send three and four-pence, we’re

going to a dance.”答案:had

230.Which of the following cases belongs to

human failure?答案:Decreasing creativity

across departments.

231.Which of the following statements is

TRUE?_________答案:Change management enjoys

great popularity in industrialized countries.

232.[—]— Which of these hats do you want?

— _______ . Either will do.答案:I don’t

mind

233.While modest fear might be healthy for

motivation, ______ it can be like overusing

a drug, which risks generating harmful side

effects.答案:abusing

234.Who founded Google?_________答案:Larry

Page and Sergey Brin.

235.[—]— Who should be responsible for

the accident? — The boss, not the workers.

They just carried out the order ______.答

案:as told

236.Who was ______ the meeting?答案:

chairing

237.[—]— Why didn’t you come to my

birthday party yesterday? — ____________答

案:Sorry, but my wife had a car accident.

238.[—]— Will you go on a picnic with us

tomorrow?

—____________________.答案:I’m afraid I

have no idea

239.[—]— Will you help me arrange a

meeting with Mr. Brown, please?—

_____________答案:Sorry I can’t. I have to

finish my project right now.

240.[-]– Will you help me arrange a meeting

with Mr. Brown, please?

– __________________.I have to finish my

project right now.答案:Sorry,I can’t

241.Without his assistance, I ________ the

research last month.答案:would not have

completed

242.Without human resources, no

organization can __________________ the

ground, let alone do business and make

profits.答案:get off

243.With the _____ of China’s economic

reforms, there is greater cooperation and

interdependence between the private and the

public sector.答案:deepening

244.Would you __________________ her novels

as serious literature or mere entertainment?

答案:classify

245.[—]— Wow! This is a fantastic project!

I’ve never known you’re so creative.—

__________答案:Thanks for your compliments.

246.You __________________ an idea for the

fun day out activities, and I’ll look into

the pay rewards.答案:come up with

247.You _____ build teamwork by

“retreating” as a group for a couple of

da…u need to think of team building as

something you do every single day.答案:

will not

248.You can’t __________________ to sit

back -even though it might be tempting.答

案:afford

249.You can’t __________________ to sit

back-even though it might be tempting.答

案:afford

250.[—]— You’d better not push yourself

too hard. You can ask the team and

listen.— __________答案:You are right.

251.You have a lot of creative thoughts and

your enthusiam __________________ work

projects is very much appreciated.答案:

regarding

252.You have a lot of talent, but ________

答案:if you don’t complete tasks, you

won’t get promoted

253.[—]— You have to believe in yourself.

No one else will, if you don’t. —

____________________Confidence is really

important.答案:I couldn’t agree more.

254.[—]— __________ — You might as well

write a thanks-note.答案:Could you suggest

some ways of the rewards?

255.[-]– Your shoes go well with your dress.

– _____________________.答案:

Thanks for your compliment

256.[-]– You’ve won the football game.

Congratulations!

– ______________答案:We are really lucky.

257.[_]__________________,after

introduction, you can ask about their

journey.答案:To break the ice

258.[_]______ clearly communicate with and

actively listen to employees is essential to

improve their performance.答案:Being able to

259.[_]__________________ foster a creative

culture,it is important to find t…loyees

during the recruitment process and bring them

into the company.答案:in order to

260.[_]________ foster a creative culture, it

is important to find the right employees

during the recruitment process and bring them

into the company.答案:In order to

261.[_]__________________ he was exhausted,

he kept on working答案:Although

262.[_]__________ he was exhausted, he kept

on working.答案:Although

263.[_]______ his anger the employees called

him Mr. Thunder, but they loved him.答案:Due

to

264.[—]—____________________identify the

problems that have been occurring?—W…the

problems we had with Gary caused a lot of

friction among the team.答案:Are you able to

265.[-]– __________________ identify the

problems that have been occurring?

-… the problems we had with Gary caused a

lot offriction among the team.答案:Are you

able to

266.i’d like to know __________________ the

forces for change come from.答案:where

267.lf it __________________ up to me, I’d

love for everyone to come in at noon.答案:

were

268.[-]– ls it possible for you to work out

the plan tonight?

– __________________答案:Yes, I think so

269.[_]______ managers spend most of their

time in face-to-face contact with others, but

they spend much of it obtaining and sharing

information.答案:Not only do

270.[_]______ on the hilltop, you could enjoy

the scenery of the city bathed in the sun.答

案:Standing

27

1.plea

s

e

_

_____ your hand

if you have any

qu

estion at all.答案:raise6 / 14

272.[_]__________________ the day, if his

employees have to be forced to use the

app,how can he expect consumers to want to

willingly pay to use it?答案:At the end of

273.[_]_____the deepening of China’s

economic reforms, there is greater

cooperation and interdependence between the

private and the public sector.答案:With

274.[_]______ the importance of English, we

should put more effort into it and try to

learn it well.答案:Given

275.[_]______ the inverse happens, there

will be a surplus of stocks and overstaffing.

答案:If

276.[_]______ the job, employers don’t want

to hire people who are difficult to get

along with.答案:Regardless of

277.[_]______ the job, employers don’t want

to hire people who are difficult to get

along with.答案:Regardless of

278.[_]_____ there is smoke, there is fire.

答案:Where

279.[_]______ we can’t compete in terms of

size I do believe we hold an advantage in

terms of dedication to customer service.答

案:Although

280.[_]______ with English, Chinese is

generally believed to be more difficult to

learn.答案:Compared

281.[_]_______ you don’t complete tasks, you

won’t get promoted.答案:If

多选题(6)

1.Alice: food lover答案:restaurant gift

card;company lunches

2.David: an environmentalist; interested in

reading very much答案:book card valued

$500;E-book reader

3.Emma: loves reading and wants to be a book

owner答案:book card valued $500;E-book

reader

4.Kevin: loves playing computer games答案:

vouchers for stores;Playstation 4

5.Stacy: too busy to wash clothes; always

goes to the laundry答案:free laundry

coupon;leave an hour early

6.Stephen: wants to give his bride a

surprise答案:two nights at a beach

resort;an extra-days holiday

判断题(35

1.According to the summary addressed by the

team leader, the conclusion “everybody’s

business is nobody’s business” could be

drawn.答案:错

2.Alison and Sean attended the meeting

together.答案:错

3.

Alison d

oesn’t

a

gree w

i

t

h S

e

a

n

s

su

ggestion

deali

ng

wit

h J

o

hn.答案:错

4.Alison doesn’t feel good about the

meeting yesterday.答案:对

5.Alison has a communication problem with

Sean.答案:错

6.All the employees attending the team

building event had two chances to blow up a

balloon. If the balloon blasted twice, they

failed.答案:对

7.Communicating sincerely is always the

best.答案:对

8.Communication and leadership don’t always

go hand in hand.答案:错

9.In the second round, the employees only

focused on finding out their own balloons,

so only few of them found balloons with

their names.答案:错

10.In the third round, the employees were

required to share the name information on

each balloon they got.答案:对

11.Most of the 35 employees were good

solution sharers and knew well about

teamwork.答案:错

12.Observation is as important as

communication when you want to know what

people really think.答案:对

13.Sean thinks Alison is not a good

employee.答案:错

14.Sometimes it is success-hindering that

you do not share when you work in a team.答

案:对

15.The 35 employees who had come together

for a team building event were young, smart

and passionate.答案:对

16.The place of this team building event

was not a normal cafeteria.答案:对

17.There were many filled balloons in the

cafeteria.答案:错

18.The say-do gap happens when people

misunderstand their leader’s intention.答

案:错

19.Using technical jargon makes a leader

convincing.答案:错

20.a pay incentive every month答案:错

21.did not connect with the German

colleagues答案:错

22.didn’t have enough work-hands答案:对

23.dividend答案:错

24.employee of the month答案:对

25.extra bonus答案:对

26.fun activities答案:对

27.got behind答案:对

28.got slack on their work答案:错

29.had to work in the office答案:对

30.lacked money答案:对

31.push money答案:错

32.special fun days once or twice a year答

案:对

33.vote on the most helpful employee答案:

34.were low efficiency in communication答

案:对

35.worked flexibly答案:错

填空题(21)

1.[E]二、听力理解:听录音,判断正误(共50

分)。

请听录音:操作提示:正确选“T”,错误选

“F”。

  1. Human resources supported the proposal

of givin…. The prize-winner can only have

material awards and no day off.(____)答案:

F T F F T

2.[E]二、听力理解:听录音,判断正误(共50

分)。

请听录音:操作提示:正确选“T”,错误选

“F”。

  1. Two different corporate cultures are

discussed …_)

  1. A creative culture is better than a

collaborative culture.(____)答案:T F T F F

3.[E]二、听力理解:听录音,选择最佳答案(共50

分)。

请听录音:操作提示:通过下拉选项框,选择答

案。

  1. What kind of role is Melinda taking on for

her j…inate her project team.

  1. Report

the project progress to the board.答案:C B A

B A

4.[E]二、完型填空(共50分)

操作提示:通过下拉选项框选择正确的词汇。

On May 27, 1995, our life was sudd…e

realized, had to be shared. And so here we

offer one of them to you.答案:unable

wonderful mail a family successfully

5.[E]二、完型填空(共50分)

操作提示:通过下拉选项框选择正确的词汇。

This evening I met a friend at a l… We

must recognize that difficulties pass like

everything in our life.答案:along completely

back and forth upset activity

6.[E]二、完型填空(共50分)

操作提示:通过下拉选项框选择正确的词汇。

What We Have Here: A Failure to Comm… and

directions go half-read. Meetings are botched.

Feelings are hurt.答案:weirdest connected

shoot countless out

7.[E]二、完型填空(共50分)

操作提示:通过下拉选项框选择正确的词汇。

What is museum? A museum is a good…is

children can (____) talks about animals and

trees. They see movies.答案:about a towns

children’s hear

8.[E]二、阅读理解:根据文章内容,判断正误(共

50分)。

Create a Positive Workplace Culture7 / 14

In com…5. Positive work culture can be

built in a short period of time.(____)答案:

T T F T F

9.[E]二、阅读理解:根据文章内容,判断正误

(共50分)。

Habits of Highly Effective Communicators

I…as communication when you want to

know what people really think.(____)答案:F

F F T T

10.[E]二、阅读理解:根据文章内容,判断正误

(共50分)。

Jack Welch Leading Organizational Change

at …al styles of GE’s managers.(____)

  1. The Work Out lasted a week.(____)答案:T

F T T F

11.[E]二、阅读理解:根据文章内容,判断正误

(共50分)。

Performance Management and Performance

Appra…“Performance management” is also

called “performance appraisal”.(____)答

案:T F T F F

12.[E]二、阅读理解:根据文章内容,判断正误

(共50分)。

The Right Way to Motivate Employees

It’s i… give feedback immediately when

they are listening to the staff.(____)答案:

F T F T F

13.[E]二、阅读理解:根据文章内容,判断正误

(共50分)。

Vision and Execution: Two Sides of a

Success…ting on the strategy.(____)

  1. Leadership’s idea determines all.(____)答

案:F T F T F

14.[E]二、阅读理解:根据文章内容,判断正误

(共50分)。

Who Killed Nokia?

Nokia executives attempt…rsation

techniques to encourage internal

coordination and truth.(____)答案:F F T F T

15.[E]二、阅读理解:根据文章内容,完成选择题

(共50分)。

A Teamwork Game

A team of about 35 employ…allowed in

workplace. C. Failure of teamwork is

caused by individual.答案:B A C C A

16.[E]二、阅读理解:根据文章内容,完成选择

题(共50分)。

Communication Failure

The meaning of “com…communication

between departments. C. Increasing

customer complaints.答案:C A B A C

17.[E]二、阅读理解:根据文章内容,完成选择

题(共50分)。

How Do You Create a Culture of Innovation?

…ssion and revise

  1. failure and courage
  2. support and cooperation答案:B B A C C

18.[E]二、阅读理解:根据文章内容,完成选择

题(共50分)。

How Google Continues to Keep Employees

Happ…ng the happiness of its employees as

much as innovating good products.答案:B A

A B C

19.[E]二、阅读理解:根据文章内容,完成选择

题(共50分)。

How to Adapt to Change in the Workplace

I… great leader

  1. someone who likes to play the game of

Hide and Seek答案:C A B C A

20.[E]二、阅读理解:根据文章内容,完成选择

题(共50分)。

How to Handle a Bad Performance Review

Ge…etter.

  1. Because it prevents the employee from

professional growth.答案:C C B A B

21.[Y]阅读理解:根据文章内容,判断正误(共

50分)。

Tips for Team Building

When you think of tea…teamwork

culture enables individuals make more

efforts together.(____)答案:T F F F T

主观题(23

1.Complete the Promotion Project…

2.Complete the apology letter wi…

3.Make an action plan based on t…

4.Suppose you are to make a choi…

5.Suppose you are to make a choi…

6.Write about an event based on…

7.Write a composition of at leas…

8.Write a composition of at leas…

9.Write an essay with at least 1…

10.Write an essay with at least 1…

11.Write a passage of at least 10…

12.Write a passage of at least 10…

13.Write a passage of at least 10…

14.Write a passage of at least 10…

15.Write at least 100 words about…

16.Write at least 100 words about…

17.Write at least 100 words about…

18.Write at least 100 words about…

19.根据所给信息求,完成工作计划。Make an

action…

20.根据要求写作文。Write a composition wi…

21.根据要求写作文。Write at least 100 wor…

22.根据要求写作文。Write at least 120 wor…

23.根据要求写作文。了解会议日程的主要内容,

根据所给信息制定会议…

1.Complete the Promotion Project with the

given

Chinese.

答案:To increase sales by 10% at the end of

six months.

require HR management software to manage HR

management functions. “HR”= human resource

January 2015

Invite sales leads to attend a free workshop

From Mar. to May, direct selling to prospects

2.Complete the apology letter with the given

Chinese.

答案:1. apologize for

  1. paying closer attention
  2. From now on
  3. related to
  4. instead of8 / 14
  5. promise you

7.Sincerely/Sincerely yours

3.Make an action plan based on the following

hints. The first line has b…supply list

and utilization controls.

  1. Evaluate supplier agreements.

答案:(1)C

(2)D

(3)B

(4)A

(5)H

(6)E

(7)F

(8)G

4.Suppose you are to make a choice between

the two:one is to work in a s…sinese5 or

Joint Venturet(合资企业)

提示:

  • 工作在国有企业的利弊
  • 工作在合资企业的利弊
  • 你的选择和未来打算

答案:Stated-owned business or joint venture

Upon graduation, virtually all college

students will confront the problem of the

career choice, which is truly a tough

choice.Students’ opinions differ greatly on

this issue. Some hold that there is no

better way to get a decent job than working

in a stated-owned business which will

guarantee my life after retirement, but

others take the attitude that a joint

venture outweighs any other jobs as it may

provide higher income for employees.

As to myself,I prefer the latter view.A

joint venture, especially a high-salary

joint venture, exerts a tremendous

fascination on a great number of people,

with no exception to me.

Although it might be impossible to make sure

my retirement pension is good enough, high

salary is exactly what I need just now. In

my view, our career choices largely depend

on where we want to stay for the rest of

life. For me, metropolis is the place where

I can grasp loads of opportunities and

achieve my personal dreams. As I hold the

view that live in the moment, not he future,

and also in order to finance myself in some

aspects such as the transportation, the

house-renting, or social activities,a joint

venture can satisfy my needs for the

consumption I mentioned above.

In short,a joint venture is the first and

only consideration in my choice of career.

5.Suppose you are to make a choice from the

following two: to work in a …sage to

explain the reasons for your choice. You

should write at least100words.

题目: My Work Choice

内容包括以下方面:

(1)工作在国有企业的利弊

(2)工作在合资企业的利弊

(3)你的选择和未来打算

答案:My Work Choice:State-owned Business

or Joint Venture

Job

hunting becomes

increasingly tough

for

college students,for it is not

only hard to be hired

with a

satisfying salary,but also difficult

to

choose a

suitable work place.More and

more students are

to face the options

between a state-owned business and a joint

venture.As for me,I definitely prefer the

latter.

From a

personal perspective,the joint

venture

generally offers a

higher

salary than the

state-owned

enterprise,which tends

to meet the

high

expectation

from me.As is universally

known,with more money paid,more passion

will be devoted to work.On the community

level,the joint venture always possesses a

more cooperative

meanwhile

more

competitive

working

atmosphere,making

every

employee

fully

involved

in

working.And I strongly believe that

competition brings about progress.

In conclusion,the joint venture is much

more suitable for me to work in than the

state-owned business,forIprefer a higher

salary,as well as a more competitive

atmosphere.

6.Write about an event based on the

following information. You may need …

elements. (5Ws and 1H elements: Who, What,

When, Where, Why, and How)

答案:Titanic was launched on 31 May 1911

and sailed on her voyage from Southampton

to New York,(via Cherbourg and Queenstown,)

on 10 April 1912. With a gross tonnage of

46,328 tons, she was the largest ship

afloat;(882 feet long,92 feet wide,8 decks

rising to the height of an 11-storey

building.) Four days and seventeen hours

after the voyage began, at 11:40 p.m. on

Sunday 14 April, she hit an iceberg and was

badly damaged. Two hours and forty minutes

later she sank. Of the 2227 passengers and

crew,705 escaped in twenty lifeboats and

rafts; including her master, Captain Edward

Smith. At dawn on 15 April the Cunard liner

Carpathia, having heard the Titanic’s

wireless distress calls 58 miles away,

arrived at the scene and began picking up

survivors.

7.Write a composition of at least100words

about an unforgettable traveling in your

memory. Your writing sh… elements. (5Ws

and 1H elements: Who, What, When, Where,

Why, and How)

答案:Last summer I had an unforgettable

travelling that I climbed Mount Huang with

my dad. I felt excited because it was the

first

time for me to climb a mountain.

At first, I hiked so quickly that my dad

couldn’t follow me up.

But after a while,

I was too tired to go on. I wanted to give

up because it seemed impossible for me to

reach the top of the mountain.

Just then,

my dad said with smile, “No pain, no gain.

You should not give up, or you’ ll never

succeed. “He encouraged me and I stood up,

rushing towards my goal. Finally I made it!

I was really amazed !

The unforgettable experience taught me a

lesson that I would never succeed if I give

up easily.

8.Write a composition of at least 100 words

on My Dream Job. Your writin… an expert in

the product line and strong relationships

with customers

答案:Everyone has an ideal career in mind.

My ideal career is to be a qualified customer

service representative.

First of all,I have multi-dimensional

abilities such as active listening, verbal

expression, and interpersonal skills;

Secondly,I am good at having a clear

understanding of myself, others,and the

situation in the process of communication,

clarifying my communication goals, and being

good at unders tanding the thoughts and

feelings of others;

Third, I have certain professional skills. As

a customer service officer,I can send the

technology to users after the company’s

products are sold, so as to better serve the

society.

9.Write an essay with at least 100 words on

“How to work well in a team”

答案:What should I do in a team

  1. Reasonably complete all tasks assigned by

the unit on time, with quality and quantity.

  1. In this team, you can perform team tasks

well. 3. Take the initiative to work, plan

for your future, and clearly put forward your

own opinions or questions. 4. Find and solve

problems in time, be able to formulate and

implement short-term goals, and constantly

learn new knowledge. 5. Actively cooperate

with the team and play a role in the team

work.

10.Write an essay with at least100words on9 / 14

“The Importance of Having a Sense of Team

Responsibility”.

答案:The concept of team responsibility

refers to the idea that each member of a

team is accountable not only for their own

individual duties but also for the overall

performance of the team as a whole. This

means that every team member must take

ownership of their role in achieving the

shared objectives of the team.

Having a sense of team responsibility is

crucial for the success of any team, whether

it be in the workplace or in sports or any

other area of life. When everyone has a

clear understanding of their role and

responsibilities, they can work together

more effectively and efficiently. This

results in a stronger sense of unity and

cooperation within the team, leading to

improved performance and better results.

In conclusion, having a sense of team

responsibility is essential for the success

of any team.

It fosters a strong sense of

unity, cooperation, and mutual respect among

team members, which ultimately leads to

better results.

11.Write a passage of at least100words

according to the title and the following

requirements.

题…

(2) How to deal with the

challenges and seize the opportunities?

答案:In today’s society, young people face

many challenges and opportunities. On the

one hand, with the continuous development of

the economy and the intensification of

competition, the employment pressure is

increasing day by day, and many young people

are facing fierce competition on the way to

find a job. On the other hand, the

development of information technology and

the implementation of the open policy have

also brought more opportunities for young

people to have access to a wider world.

How to deal with these challenges and

seize the opportunities? First of all,

young people need to have perseverance,

maintain a positive and optimistic attitude

in the face of difficulties and setbacks,

and continue to learn and improve their

ability and quality. Secondly, young people

also need to have the spirit of innovation

and courage to try, in order to give full

play to their own potential and ability,

and in the continuous attempt to grow and

progress. In addition, you also need to

have a critical thinking and cooperative

spirit, be good at looking at problems from

multiple perspectives, communicate and

cooperate effectively with others, and

better solve problems.

In short, when facing challenges and

opportunities, young people need to be

positive and optimistic, brave to try,

innovative development and win-win

cooperation, so as to continuously improve

their competitiveness, seize opportunities,

meet challenges, and realize their own

values and dreams.

12.Write a passage of at least100words

according to the title and the following

requirements.

题…ommunication.

(2)

How to communicate with people

effectively.

答案:communication plays a significant

role in our daily life , especially in

modern society.

since we get along with

other people in every field, we must learn

how to communicate with people

effectively.effective communication should

be planned carefully.

first, speak slowly

and briefly in order to make ours elves

understood completely.

second, express ourselves in all sincerity

and with warmth.

third, concentrate on

what the speaker says and appreciate his

point of view.

moreover, we should give

positive feedback by nodding or smiling

while listening.

fourth, place ourselves

in the place of othersas far as i’m

concerned, i communicate with other people

in a positive way whether i’m in a merry

mood or not. and i often express my own

opinion genuinely and sincerely.

13.Write a passage of at least 100 words

according to the title and thefo…s

success?

主要内容:

(1) Your view on success.

(2) Ways to achieve success

答案:What is success?

Different people

hold differentviews on this question.

Some think that one is successful if he can

make a great deal of money.

Others

argue that success means holding an

important government post.

In order to become successful, you should

first of all be both perseverant and

hardworking.

As you know, whatever you

do, there are always two possible results:

success and failure.

When you fail, you

should never lose heart.

On the

contrary, you must build up your confidence

and work even harder.

You should always

keep in mind that perseverance is the

mother of success and industry is the key

to it.

Finally, it is important for you to

get along well with your co-workers, care

for each other and help each other.

If

you follow these principles, you will

certainly achieve remarkable success in the

future.

14.Write a passage of at least100words

according to the title and the following

requirements.

题…

(3) Where do you like to

live, in the city or the countryside? Why?

答案:Although the rural environment is

good, the air is fresh. The roads are open

in all directions, and there is no worry

about traffic jams. But I prefer to live in

a big city. There are many reasons why I

choose the big city.

First of all, I think living in big cities is

good for personal development. The economic

development of big cities is better than that

of small cities. I am a graduate student, I

have read a lot of books and gained a lot of

knowledge, so I really want to make

achievements. Success is more likely in a big

city than in a small one. Living there, we

have a better chance of development.

With the development of the world economy and

civilization, knowledge and information will

be more important in the 21st century. In the

big city, I can get them quickly and then use

them quickly.

Secondly, I think living in big cities is

more convenient. Transportation is more

convenient, there are all kinds of

transportation, I can spend the least time to

get to where I want to go. It helps people

communicate and connect socially.

The last reason is that I like to play. Big

cities have the best facilities. So I prefer

to live in a big city.

15.Write at least 100 words about an event

caused by different understandings of the

workplace culture.You may need to include the

5Ws and 1H elements.

答案:无

16.Write at least 100 words about an event

caused by different understand… elements.

(5Ws and 1H elements: Who, What, When, Where,

Why, and How)

答案:There is a big difference between

Chinese and Western workplace cul tures

regarding salary increases. The topic of a

salary increase is a very difficult thing to

talk about in the traditional Chinese

workplace. In this regard, foreign companies

are more open. They can treat the raise as a

non-emot ional thing, and have a calm di

scussion on the desk, while Chinese

bosses ,first of all,they usually don’t take

the initiative to raise their salary, and if10 / 14

you say a raise, they are likely to If the

boss is disgusted, he will consider: Do you

not want to do it anymore.

17.Write at least 100 words about an event

caused by different understand…to include

the 5Ws and 1H elements.(/who/when/where

why/what and how).

答案:无

18.Write at least100words about an event

caused by different understandings of the

workpla… elements. (5Ws and 1H elements:

Who, What, When, Where, Why, and How)

答案:There is a big difference between

Chinese and Western workplace cul tures

regarding salary increases. The topic of a

salary increase is a very difficult thing to

talk about in the traditional Chinese

workplace. In this regard, foreign companies

are more open. They can treat the raise as a

non-emot ional thing, and have a calm di

scussion on the desk, while Chinese

bosses ,first of all,they usually don’t take

the initiative to raise their salary, and if

you say a raise, they are likely to If the

boss is disgusted, he will consider: Do you

not want to do it anymore.

19.[G]根据所给信息求,完成工作计划。

Make an action plan based on the following

hints of st… supply list and utilization

controls.

H.Evaluate supplier agreements.

答案:(1)C

(2)D

(3)B

(4)A

(5)H

(6)E

(7)F

(8)G

20.[G]根据要求写作文。

Write a composition with at least 100 words

on My Dream Job.

答案:无

21.[G]根据要求写作文。

Write at least 100 words about an event

based on the following information.You may

need the 5Ws and 1H elements.

答案:Titanic was launched on 31 May 1911

and sailed on her voyage from Southampton

to New York,(via Cherbourg and Queenstown,)

on 10 April 1912. With a gross tonnage of

46,328 tons, she was the largest ship

afloat;(882 feet long,92 feet wide,8 decks

rising to the height of an 11-storey

building.) Four days and seventeen hours

after the voyage began, at 11:40 p.m. on

Sunday 14 April, she hit an iceberg and was

badly damaged. Two hours and forty minutes

later she sank. Of the 2227 passengers and

crew,705 escaped in twenty lifeboats and

rafts; including her master, Captain Edward

Smith. At dawn on 15 April the Cunard liner

Carpathia, having heard the Titanic’s

wireless distress calls 58 miles away,

arrived at the scene and began picking up

survivors.

22.[G]根据要求写作文。

Write at least 120 words about an event

caused by different u… to include the 5Ws

and 1H elements.(Who/When/Where/Why/What

and How).

答案:无

23.[G]根据要求写作文。了解会议日程的主要内

容,根据所给信息制定会议日程安排。

The structure of a meeting agenda:…eting

(4)People who will attend the meeting

(5)Events in time sequence

答案:Meeting Agenda

The First Participants Meeting of

Expo(exposition),2010, Shanghai, China

Wednesday, Oct.20,2008 Day One

Sofitel Jin Jiang Oriental Hotel

Exhibitor

09:00

Arrival,registration,picking up

meeting kits

09:40

Watching Expo image video/film (10m)

10:05

Tea break (15m)(2F Entrance)

10:20

Report on the organizational

structure and preparatory progress of Expo

12:00

Work lunch (buffet)

复合题(33)

1.A strategic plan is not the en…

2.A team of about 35 employees h…

3.A team of about 35 employees h…

4.Communication Failure

C…

5.Create a Positive Workplace Cu…

6.Create a Positive Workplace Cu…

7.Five Basic Functions that Make…

8.Five Basic Functions that Make…

9.How to Adapt to Change in the…

10.How to Handle a Bad Performanc…

11.How to Handle a Bad Performanc…

12.If there’s one word that captu…

13.In 1916,a French coal mine dir…

14.In competitive markets, leader…

15.It’s important for a CEO to be…

16.It’s no secret that good leade…

17.It’s no secret that good leade…

18.Jack Welch Leading Organizatio…

19.Meetings are very common nowad…

20.Nokia executives attempted to…

21.Nokia executives attempted to…

22.Nokia executives attempted to…

23.Organizational Culture and Its…

24.Performance Management and Per…

25.Teamwork is extremely importan…

26.The meaning of “communication”…

27.The meaning of “communication”…

28.When Jack Welch,the Chairman a…

29.When you think of team buildin…

30.When you think of team buildin…

31.When you think of team buildin…

32.Working for Google is a dream…

33.Working for Google is a dream…

1.A strategic plan is not the end goal of the

strategic planning process…trategy faces

failure if it cannot be explained clearly and

concisely.

1.The final goal of the strategic planning

process is a strategic plan.答案:F

2.A strategic plan is valuable if it is

executed.答案:T

3.There are four keys to successful

implementation.答案:F

4.A good strategy is likely to fall apart

without the input and feedback of the people

responsible for executing the strategy.答案:

T

5.Leadership’s idea determines all.答案:F

2.A team of about 35 employees had come

together for a team-building eve… a

regularbasis what they are doing and what

they can do for the team.

1.What was the purpose of holding this team

building event?答案:Making the team members

know how to cooperate with each other.

2.Where was the event held?答案:In a

restaurant.

3.About how many team members were out of the

second roundof the activity?答案:3011 / 14

4.Which statement below is correct about the

event?答案:In the third round. the team

members were asked to find theballoon with

their name on it.

5.What was the event going to teach these

employees?答案:Cooperating with other

members is more efficient when they are

working together.

3.A team of about 35 employees had come

together for a team-building eve…a regular

basis what they are doing and what they can

do for the team.

1.What was the purpose of holding this team

building event?答案:Making the team members

know how to cooperate with each other.

2.Where was the event held?答案:In a

restaurant.

3.About how many team members were out of

the second round of the activity?答案:5.

4.Which statement below is correct about the

event?答案:In the third round, everybody

had their own balloon within 2 minutes.

5.What was the event going to teach these

employees?答案:Cooperating with other

members is more efficient when they are

working together.

4.Communication Failure

Communication is about conceiving,

sendi…rtmental boundaries, is likely to

suffer hugely as team synergy slips.

1.Communication chain does not involve

confirmation of receiving messages.答案:F

2.If demand is decreasing, allocative

communication failure will result in

overstocking and understaffing.答案:F

3.Increasing customer complaints is one of

the symptoms of executive failure.答案:T

4.Human failure happens when two departments

do not communicate effectively.答案:T

5.The communication chain is completely

different in daily life as in a business.

案:F

5.Create a Positive Workplace Culture

In competitive markets, leaders ar…e more

stable as they proactively deal with issues

and adapt to change

1.A positive work culture will give workers

more satisfaction.答案:T

2.Positive cultures have a lot to do with

leadershipVision and values.答案:T

3.The direction and actions of the business

mustdiffer from the core values of the

employees, sothat workplace culture can be

positive.答案:F

4.In competitive markets, leaders are under

moreand more pressure to keep a positive

workculture.答案:T

5.Positive work culture can be built in a

short periodof time.答案:F

6.Create a Positive Workplace Culture

In competitive markets, le…t

outcomes; improved client outcomes

contribute to service excellence.Positive

work cultures are built over time and need

constant attention… and expectations that

influence the way people work in the

workplace.It is “the way we do things

around here”.

Some cultur…tive outlook are

within the control of people who work in a

workplace.There are also factors out of

their control, such as slumps in

global …ugh these steps will help with

developing a positive business culture.

1.A positive work culture will give workers

more satisfaction.答案:T

2.Positive cultures have a lot to do with

leadership vision and values.答案:T

3.The direction and actions of the business

must differ from the core values of the

employees, so that workplace culture can be

positive.答案:F

4.In competitive markets, leaders are under

more and more pressure to keep a positive

work culture.答案:T

5.Positive work culture can be built in a

short period of time.答案:F

7.Five Basic Functions that Make up the

Management Process In 1916,a Fre… is an

ongoing activity.

-Efficiency is a prime focus of this

function

1.Which of the following is the feature of

the Staffing function?答案:It is a

continuous activity and it requires

efficiency.

2.What does Controlling in management mean?

答案:Controlling objectives

3.What does Leading require managers to do?

答案:Influence employees

4.Which of the following choice is involved

in Planning?答案:Fommulating objectives

for a company and deciding steps to reach

objectives

8.Five Basic Functions that Make up the

Management Process

In 19… still use many of his

ideas to teach management to business

students.PlanningPlanning involves deciding

where to take a company and selecting

steps…te their plans as conditions change

and make adjustments as

necessary.OrganizingManagers organize by

bringing together physical, human, and

financial …roups or individuals, create

responsibilities, and delegate

authority.LeadingLeading requires managers

to motivate employees to achieve business

ob… influence their personnel to view

situations from their

perspectives.ControllingControlling

involves measuring achievement against

established objecti…uccessful

accomplishment and to provide a corrective

course of action.StaffingWithout human

resources, no organization can get off the

ground, let a…ing activity.

  • Efficiency is a prime focus of

this function.

1.Which of the following choice is involved

inPlanning?答案:Formulating objectives for

a company and deciding steps to reach

objectives.

2.Which of the following statements explains

organizing in management process?答案:

Bringing resources together to achieve

objectives.

3.What doesLeadingrequire managers to do?

案:Influence employees.

4.What doesControllingin management mean?

案:Controlling process.

5.Which of the following is the feature of

theStaffingfunction?答案:It is a continuous

activity and it requires efficiency.

9.How to Adapt to Change in the Workplace

If there’s one word th…uccessful

change process? And what can employees do to

get through it?Tips for dealing with change

in the workplace.* Make yourself aware that

change happens: it happens in personal

life…the world’s most-sought-after

leadership and personal success experts.

1.What’s the purpose when enterprises carry

out downsizing, reorganizing, and cutting

costs?答案:To survive.

2.What does the phrase “No industry is

exempt” mean in Paragraph 1?答案:No

industry is an exception.

3.Which of the following questions are often

discussed among scholars?答案:What can

workers do to get through change?

4.How many suggestions does the author put

forward?答案:6.

5.What could we know about Robin Sharma from

the passage?答案:He is an expert on

leadership and personal success.

10.How to Handle a Bad Performance Review

Gelting a bad performance revie…d and may

disagree

What to Do After Receiving a Bad Performance

Review

1.What should you do when you are given a bad

performance review?答案:Stay calm and listen

carefully.

2.What should you do after you are given a12 / 14

bad performance review?答案:Learn from the

review.

3.What should you do if you disagree with

the bad performance review?答案:Make a

written statement on your own behalf if it

is allowed

4.How do you improve a bad performance

review?答案:Understand the established

performance standards.

5.Why should we understand the cause of a

bad performance review?答案:Because it

encourages and motivates the worker to do

better

11.How to Handle a Bad Performance Review

Getting a bad performan…s the

worker to do better in order to receive a

good review next time.

1.What should you do when you are given a

bad performance review?答案:Stay calm and

listen carefully.

2.What should you do after you are given a

bad performance review?答案:Learn from the

review.

3.What should you do if you disagree with

the bad performance review?答案:Make a

written statement on your own behalf if it

is allowed.

4.How do you improve a bad performance

review?答案:Understand the established

performance standards.

5.Why should we understand the cause of a

bad performance review?答案:Because it

encourages and motivates the worker to do

better.

12.If there’s one word that captures the

essence of what is occurring in …the

world’s most-sought-after leadership and

personal success experts.

1.Enterprises carry out downsizing,

reorganizing and cutting costs in order to

__________________.答案:survive

2.[“]“No industry is exempt”means

__________________.答案:No industry is an

exception

3.The following questions are often

discussed among scholars EXCEPT

__________________.答案:How can

productivity be increased

4.How many suggestions does the author put

forward?答案:6

5.From the passage, we know that Robin

Sharma is __________________.答案:an

expert on leadership, and personal success

13.In 1916,a French coal mine director

named Henri Fayol wrote a book

ent…enefits, medical allowances, social

security accounting and much more.

1.What is the main idea of this passage?

案:To introduce five distinct functions of

managing proposed by Fayol.

2.What are the influence of Fayol’s book

Administration Industrielle et Generale?

案:It is still great effect on current

management courses.

3.Which step of managing refers to bring

staff together and tell them what to do?

案:Organizing.

4.Which item in Chinese below has not

mentioned as things needed to take care for

people management?答案:住房公积金

5.In the step of __________________

managers need to find out obstacles in the

course of achieving company’s objectives

and goals.答案:controlling

14.In competitive markets, leaders are

under increased pressure to mainta…ugh

these steps will help with developing a

positive business culture.

1.A positive work culture will give workers

more satisfaction.答案:T

2.Positive cultures have a lot to do with

leadership vision and values.答案:T

3.The direction and actions for the

business must differ from the core values

of the employees in order for a workplace

culture to be positive.答案:F

4.In competitive markets, leaders are under

more and more pressure to keep a positive

work culture.答案:T

5.Positive work culture can be built in a

short period of time.答案:F

15.It’s important for a CEO to be

passionate and enthusiastic, but there’…

can do to ensure you use our app?

  • What do you need from me?

1.A CEO only needs to be passionate and

enthusiastic.答案:F

2.It is not professional that PayPal CEO

blames his employees for not using PayPal

or forgetting PayPal passwords.答案:T

3.[“]“A one-sided note” refers to the

root of PayPal’s problem.答案:F

4.When faced with internal problems, good

executives find the root of a problem in

their executive team first.答案:T

5.Good executives need to give feedback

immediately when they are listening to the

staff.答案:F

16.It’s no secret that good leaders are

also good communicators. Indeed, …so be

able to read between the lines and look for

the non-verbal cues.

1.Communication and leadership don’t always

go hand in hand.答案:F

2.The say-do gap happens when people

misunderstand their leader’s intention.

案:F

3.Using technical jargon makes a leader

convincing.答案:F

4.Communicating sincerely is always the

best.答案:T

5.Observation is as important as

communication when you want to know what

people really think.答案:T

17.It’s no secret that good leaders are

also good communicators. Indeed, …so be

able to read between the lines and look for

the non-verbal cues.

1.Communication and leadership don’t always

go hand in hand.答案:×

2.The say-do gap happens when people

misunderstand their leader’s intention.

案:×

3.Using technical jargon makes a leader

convincing.答案:×

4.Communicating sincerely is always the best.

答案:

5.Observation is as important as

communication when you want to know what

people really think.答案:

18.Jack Welch Leading Organizational Change

at GE

When Jack Welc…ho achieve results

but also those who share the values of the

company.

1.Jack Welch retired at the age of 65.答案:

2.Jack Welch insisted that each of the

businesses should be at least top 5 in their

respective area.答案:×

3.If the business could not meet Welch’s

change requirements, its manager had 3

choices.答案:

4.The restructuring went before changing the

organizational culture and the managerial

styles of GE’s managers.答案:

5.The Work Out lasted a week.答案:×

19.Meetings are very common nowadays. They

can be weekly, monthly or annu… minutes

within a few days, while everyone still

remembers the points.

1.A successful meeting should have different

people to play different roles.答案:T

2.Generally people only discuss the items

listed on the agenda in a successful meeting.

答案:F

3.An unsuccessful meeting might be full of

single-way communication.答案:T

4.When the meeting is closed, it means there

is nothing to do in the following weeks.

案:T

5.Minutes should be sent out to the

participants within a month after the end of

the meeting.答案:F

20.Nokia executives attempted to explain its

fall from the top of the sma…nation and13 / 14

feedback to understand the true emotion in

the organization

1.Nokia lost the smartphone battle because

its technology.is notas good as that of

Apple.答案:F

2.Nokia’s middle managers were frank to tell

the truth, but the topones didn’t listen to

them.答案:F

3.Nokia’s top managers were too moody to

hear anythingunpleasant.答案:T

4.Middle managers in Nokia delivered results

more than theypromised earlier答案:F

5.Nokia’s top managers should have had

better conversationtechniques to encourage

internal coordination and truth.答案:T

21.Nokia executives attempted to explain its

fall from the top of the sma…tion, and

feedback to understand the true emotion in

the organization.

1.Nokia lost the smartphone battle because

its technology is not as good as that of

Apple.答案:F

2.Nokia’s middle managers were frank to tell

the truth, but the top ones didn’t listen to

them.答案:F

3.Nokia’s top managers were too moody to

hear anything unpleasant.答案:T

4.Middle managers in Nokia delivered results

more than they promised earlier.答案:F

5.Nokia’s top managers should have had

better conversation techniques to encourage

internal coordination and truth.答案:T

22.Nokia executives attempted to explain its

fall from the top of the sma…ation and

feedback to understand the true emotion in

the organization.

1.Nokia lost the smartphone battle because

its technology is not as good as that of

Apple.答案:F

2.Nokia’s middle managers were frank to tell

the truth, but the top ones didn’t listen to

them.答案:F

3.Nokia’s top managers were too moody to

hear anything good but harsh.答案:T

4.Middle managers in Nokia delivered

results more than they promised earlier.

案:F

5.Nokia’s top managers should have had

better conversation techniques to encourage

internal coordination and truth.答案:T

23.Organizational Culture and Its Functions

Just as individuals h…s a

promotion are strongly influenced by the

individual-organization “fit”.

1.How many characteristics does an

organization’s culture primarily contain?

案:7.

2.How many functions does the culture

perform within an organization?答案:5.

3.What does the word “fit” in the last

paragraph mean?答案:Match.

4.What is the first function of

organizational culture?答案:To distinguish

one organization from another.

5.What is the third function of

organizational culture?答案:To help make

employees more committed to the

organization.

24.Performance Management and Performance

Appraisal

Performance m…ment, and motivate

and empower them to perform their work

effectively.Performance management helps

employees to develop their

understanding,…ment of the enterprise’s

goals and gain personal and job

satisfaction.It is a vital part of any

quality human resource system.

…le high performance which will

define enterprise and personal

success.Using performance management

processes, an enterprise can be better pl…

performs his or her job compared to a set

of predetermined standards.It is a

systematic process of feedback on an

employee’s work performan…that will be

the basis of feedback as well as of setting

future goals.Units of competency provide a

very effective tool for setting

benchmar…ed as measures to assess against

in a performance appraisal or review.

1.Performance management is a very

important part of any quality human

resource system.答案:T

2.The aim of performance management is to

punish unqualified employees.答案:F

3.An enterprise can be better placed to

meet competitive challenges by p…

education, training, and feedback required

by employees, for example.答案:T

4.Every enterprise can expect high

performance from each employee.答案:F

5.[“]“Performance management” is also

called “performance appraisal”.答案:F

25.Teamwork is extremely important for the

success of a company.

Teamwork…t enjoy working together can

accomplish great things for your company.

1.What’s function of the phrase”one plus

one equals three”in Para.2?答案:It tries

to explains that working in a teamwork is

better than working individually

2.The word”associates”can probably be

replaced by the word”_____________…g in

teams also teaches your associates to work

together…”in Para.3.答案:colleagues

3.Which of the following statements is

TREUE according to the passage?答案:

Personal shortcomings can be reduced

through the efforts of the whole team.

4.Which of the following statements is

FLASE according to the passage?答案:

Working in a team you can improve

effectiveness on the job.

5.What’s the best title for this passage?

案:The Importance of Teamwork

26.The meaning of “communication”goes a lot

deeper than people often thin…rtmental

boundaries, is likely to suffer hugely as

team synergy slips.

1.Confirming reception of the sent messages

means __________________.答案:the messages

are correctly understood by right receivers

2.In the famous British Army Commander story,

which step probably did NOT go wrong in the

communication chain?答案:Conceiving.

3.What is Chinese whispers?答案:A game to

pass message around in a whisper.

4.Allocative failure does NOT happen when

__________________.答案:the right

information goes to the right place

5.According to the passage, which of the

following cases does NOT belong to human

failure?答案:Increasing customer complaints.

27.The meaning of “communication” goes a

lot deeper than people often thi…rtmental

boundaries, is likely to suffer hugely as

team synergy slips.

1.What does the phrase “confirming reception

of the sent messages” mean in Paragraph 1?

案:To make sure that the messages are

correctly understood by the right receivers.

2.In the famous British Army Commander story,

which step probably was right in the

communication chain?答案:Conceiving.

3.What is Chinese whispers?答案:A game to

pass messages around in a whisper.

4.When does “allocative success” happen?

案:The right information goes to the right

place.

5.According to the last paragraph, what

result will be caused by human failure?答案:

Inadequate communication between departments.

28.When Jack Welch,the Chairman and CEO at

General Electric(GE)retired in…ho achieve

results but also those who share the values

of the company.

1.Jack Welch retired at the age of 65.答案:T

2.Jack Welch insisted that each of the

businesses should be at least number 3 in

their respective area.答案:F

3.If the business could not meet Welch’s

change requirements, its manager had 3choices.

答案:T

4.The restructuring went before changing the14 / 14

organizational culture and the managerial

styles of GE’s managers.答案:T

5.The Work Out lasted a week.答案:F

29.When you think of team building, do you

immediately picture your group…viduals to

contribute more than they ever thought

possible – together.

1.Team building event is traditionally

related to playing games at the resort.

案:T

2.The author claims that playing games

together is as important as formi…ve real

work issues and improve real work processes

for team building.答案:F

3.[“]“Retreat” in the first paragraph

means withdrawal of troops after a defeat.

案:F

4.Ice breaking motivates team members to

compete with each other.答案:F

5.A good teamwork culture enables

individuals to make more efforts together.

案:T

30.When you think of team building, do you

immediately picture your group…viduals to

contribute more than they ever thought

possible – together.

1.Team building event is traditionally

related to playing games atthe resort.答案:

T

2.The author claims that playing games

together is as importantas formin…lve real

work issues and improve realwork processes

for team building.答案:F

3.[“]“Retreat”in the first paragraph

means withdrawal of troops aftera defeat.

案:F

4.lce breaking motivates team members to

compete with each other.答案:T

5.A good teamwork culture enables

individuals to make more efforts together.

案:T

31.When you think of team building, do you

immediately picture your group…dividuals

to contribute more than they ever thought

possible-together.

1.Team building event is traditionally

related to playing games at resort.答案:T

2.The author claims that playing games

together is as important as formi…real

work issues and to improve real work

processes for team building.答案:F

3.[“]“Retreat”in the first paragraph means

withdrawal of troops after a defeat.答案:F

4.Ice breaking motivates team members to

compete with each other.答案:F

5.A good teamwork culture enables

individuals to make more efforts together.

答案:T

32.Working for Google is a dream of many,

not just because of what this c…e of

trust, and employees and leaders work

together to solve problems.

1.How would you describe Google?答案:Large

global enterprises

2.Which one does NOT belong to the methods

that Google motivate its employees?答案:

Promoting the employee who has more

influence on Google the higher job position

3.Who founded Google?答案:Larry Page and

Sergey Brin

4.What can we learn from this passage?

案:Google emplovees have no chance to work

on the project they choose

5.What is Google’s secret to success?答案:

Paying high salary to the employees and

practicing strict management.

33.Working for Google is a dream of many,

not just because of what this c…e of

trust, and employees and leaders work

together to solve problems.

1.How would you describe Google?答案:Large

global enterprises.

2.Which of the following belongs to the

methods that Google motivates its employees?

答案:Offering entertaining equipment in

the workplace.

3.Who founded Google?答案:Larry Page and

Sergey Brin.

4.What can we learn from this passage?

案:Google employees have the chance to get

away from mundane errands.

5.What is Google’s secret to success?答案:

Valuing the happiness of its employees as

well as innovating good products.

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