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抖音小程序单选题(281)
1.AT&T found that employees with better
planning and decision-making skills were
______ to be promoted into management jobs.
答案：more likely
2.AT&T found that employees with better
planning and decision-making skills were
______ to be promoted into management jobs.
答案：more likely
3.According to Koontz and Weihrich, the
forces for change may come from _________.答
案：the inside and outside
4.A child’s character is greatly influenced
by his home ________.答案：environment
5.[—]— ____________________________ —
Actually I prefer working on my own.答案：
Do you prefer teamwork or working
individually?
6.A facility enabling participants in
distant locations to _____ a conference
electronically.答案：take part in
7.After days of investigation, the police
were ____ reality.答案：approaching
8.After days of investigation, the police
were ____ reality.答案：approaching
9.All _____ glitters are not gold.答案：
that
10.All __________________ glitters（闪闪发
光）is not gold.答案：that
11.All of the tables and chairs
____________ away.答案：had been stored
12.All the _____ guests are seated in the
front row.答案：distinguished
13.All the team members tried their best.
We lost the game, _________.答案：however
14.Along the dusty road ______ a group of
tourists.答案：came
15.Although we can’t compete in terms of
size,I __________________ believe we hold
an advantage in terms of dedication to
customer service.答案：do
16.An agreement was reached on the _____ of
mutual respect and mutual interest.答案：
basis
17.An appreciated gift and the gesture of
providing it will ______ your coworker’s
day.答案：light up
18.An effective leader sets the tone for
the team, encourages a positive workplace
culture, and is able to ________ cultural
change.答案：bring about
19.An employee may express their different
understanding and, at the same time, a
willingness suggestions答案：comply with
20.An employee may express their different
understanding and, at the same time, a
willingness to__________________any
constructive suggestions.答案：comply with
21.As I see it, you should manage——
coordinate——the project
and__________________ the teams needed to
complete it successfully.答案：bring
together
22.At a rough ________, we will take
another four weeks to finish this plan.答
案：estimate
23.At a rough ________, we will take
another four weeks to finish this plan.答
案：estimate
24.By the end of the year, the sales plan
for the next year______.答案：will have
been made
25.[_]______ CEOs spend planning, the more
profitable their companies are.答案：The
more time
26.[_]__________________ CEOs spend
planning, the more profitable their
companies are.答案：The more time
27.[—]—Can I get you a couple of tea? —
_________________________.答案：That’s very
nice of you
28.[-]– Can I get you a cup of tea?
– __________________答案：That’s very nice
of you
29.[—]— Can I have three days off next
week, Mr. Smith?— _____. I can manage
without you.答案：Of course
30.Cathy is asked to discuss a work problem
about ____________ with her boss.答案：lack
of efficiency.
31.Companies are ______ interested in your
soft skills ______ they are in your hard
skills.答案：as…as…
32.Companies offer promotions without
having an adequate plan in place for ____
with volume.答案：dealing
33.Compared ______ English, Chinese is
generally believed to be more difficult to
learn.答案：with
34.Concentrate on being _______ and real.答
案：distinct
35.Controlling
involves__________________achievement against
established objectives and goals答案：
measuring
36.[—]— Could I borrow your iPad for a few
hours?—_____________答案：Sure, here you are.
Enjoy your time.
37.[-]– Could I borrow your iPad for a few
hours?
-_____________________. Enjoy your
time.答案：Sure, here you are
38.[—]— Could you give us a speech on
management functions some day this week?—
________________.答案：I’d love to, but I’m
busy this week
39.[-]– Could you give us a speech on
management functions some day this week?
– __________________答案：I’d love to. but
l’m busy this week
40.[-]– Could you give us a speech on
management functions some day this week?
-_____________________.答案：I’d love
to, but I’m busy this week
41.Creativity, especially __________ which
takes place across departmental boundaries,
is likely to suffer hugely as team synergy
slips.答案：that
42.Current opinion among politicians is that
she is __________________,stands for her
principles.答案：courageous
43.Don’t be intimidated by the bad
performance review and want to quit the job；
__________________，learn from it.答案：
instead
44.[-]– Don’t forget to come to our party
this weekend!
– ______________.答案：Sure. See you.
45.[—]— Don’t worry, Mum. The doctor said
it was only a common cold.— ________ ! I’ll
tell Dad there’s nothing serious.答案：What a
relief
46.[—]— Do you know where I can repair my
motorcar? — ____________答案：Around the
street corner.2 / 14
47.[—]— Do you mind if I use vouchers to
spend in a restaurant? — __________答案：
Not at all. Go ahead.
48.Each employee，__________________
his/her spot on the totem pole, has an
influence on how Google performs.答案：
regardless of
49.Effective leaders distill complex
thoughts and strategies into simple,
memorable terms __________ colleagues and
customers can grasp and act upon.答案：that
50.Employees have ________ to all company
information, adding a sense of trust, and
employees and leaders work together to solve
problems.答案：access
51.Even the best continually seek ways to
______ their skills.答案：sharpen
52.Every employee at Google has the
opportunity to _________ 20% of his or her
working time on a project they choose.答案：
spend
53.Every time I tried to say something, he
would ______ to something else.答案：move on
54.Fearing the reactions of top managers,
middle managers remained __________________
or provided optimistic, filtered information.
答案：silent
55.Fifty-five per cent of the respondents
said that praise and attention …ke them
feel ______ the company cared about them and
their well-being.答案：as if
56.Good work ________ good pay.答案：
deserves
57.Google does just that by hosting employee
forums every Friday, ________ they discuss
the 20 most-asked questions.答案：where
58.Google employees have the freedom to
_________.答案：spend certain time on their
chosen projects
59.Great changes __________________ in
companies in the U.S. and abroad because of
globalization.答案：have taken place
60.Greater employee satisfaction
__________________ higher performance.答案：
contributes to
61.[—]— Haven’t seen you for ages. What
are you busy doing now?— ____________答
案：I am working part time in a bookstore.
62.[—]— Have you already paid? What’s my
share of the bill？— _________. It wasn’t
very much.答案：Don’t worry about it
63.He can __________________ good English.
答案：speak
64.He ordered that nothing ________ until
the police arrived.答案：should be touched
65.Her desire for the __________________ of
a beautiful town remained.答案：creation
66.He refuses to ________ his defeat.答案：
acknowledge
67.He’s left now, but productivity hasn’t
______that much.答案：picked up
68.He will write to me as soon as he ______
home.答案：returns
69.[—]—How can you explain the latest
situation?
—____________________,I know it is all my
fault.答案：Sorry
70.[-]– How can you explain the latest
situation?
– _____________________, I know it
is all my fault.答案：Sorry
71.[-]– How did your meeting go yesterday?
– _____________________. It was
really frustrating actually.答案：Not so
good
72.[—]—How did your meeting go yesterday?
— ____________________actually, it was
really frustrating.答案：Not so good
73.How do we expect to compete with a
company that has such a huge
______ and huge resources?答案：reputation
74.How do you get your members to ______ as
a team?答案：pull together
75.[-]– How was your job interview last
Monday?
– __________________…nterested in
my working experience, but she didn’t ask
for references.答案：I’m not sure
76.[—]— I am sorry for what I have said
to you. —_____________答案：Don’t think
any more about it.
77.[-]– I am sorry for what I have said to
you.
-_____________________.答案：Never
mind
78.[-]– I am sorry for what l have said to
you.
– __________________答案：Never mind
79.I believe that I have a lot to
contribute ______ a team environment, and
am comfortable in both leadership and
player roles.答案：to
80.I come up with concepts and start them,
but ________答案：the legwork is really not
my style
81.[—]— I’d like a wake-up call at 7:00
a.m., please!— OK,________________ .答案：
I’ll make sure you get one.
82.[-]– I’ dlikeawake-upcallat7:00a、m.,
please!
– OK,__________________.答案：you will
certainly make it
83.[-]– I’d like a wake-up call at 7:00
a.m., please!
– Ok, _____________________.答案：
I’ll make sure you get one
84.[—]—_____________ — I’d like to have
this film developed.答案：May I help you?
85.[-]-_____________________？
– I’d like to have this film
developed.答案：May I help you
86.I’d like to know __________________the
forces for change come from.答案：where
87.If I take the time to talk with my
manager at the beginning of a project, we
______ off to a great start on the same
page.答案：can get
88.If demand is rising but the firm
__________________ from allocative
communication failure, then stocks will
fall and there will be understaffing.答案：is
suffering
89.If demand is rising but the firm
__________ from communication failure, then
stocks will fall and there will be
understaffing.答案：is suffering
90.If it ______up to me, I’d love for
everyone to come in at noon.答案：were
91.If there is friction between team members,
examine the work processes …
Which of the
following words can replace the above
underlined word?答案：jointly
92.[—]— If you can’t say what you’ve come
to say at the meeting, what’s
the …_________,but I think you might need
to change your approach somewhat.答案：I can
see that
93.If you could have an __________________
supply of any food, what would you like to
have?答案：endless
94.[—]— If you don’t believe in yourself,
no one else will.— _____. Confidence is
really important.答案：I couldn’t agree more
95.[-]– I have at least half an hour exercise
in speaking English every day.
– Terrific! _____________________！答
案：Keep it up
96.I have been very lucky to have had ______
managers during my career so far.答案：
terrific
97.I have no idea ______ you mean.答案：what
98.I like to think ______. I am always the
one finding new ways to a situation or
challenge.答案：outside of the box
99.[-]– I’m going to Beiing for a few days
– __________________答案：I really envy you
100.[-]– I’m going to Beijing for a few days.
-_____________________.答案：I really
envy you
101.[—]—I’m going to Beijing for a few days.
— _______. I wish I could go with you.答案：
I really envy you
102.[-]– I’m just going to have to wake up an3 / 14
hour earlier.
– __________________答案：Sounds like a good
plan
103.In competitive markets.leaders are
__________________ increased pressure to
maintain a positive work culture.答案：under
104.In competitive markets, leaders are
under increased __________________ to
maintain a positive work culture.答案：
pressure
105.Ineffective communication can be ______.
答案：disastrous
106.In high school, I am equally
comfortable______as a member of a team and
independently.答案：working
107.In the famous British Army Commander
story, it was probably at the step of
____________ that went wrong in the
communication chain.答案：decoding
108.In the past few years,_________答案：
much has changed
109.In today’s environment, __________
people are often burned out, it’s i…es to
have a personal connection with you and the
work you believe in.答案：where
110.[—]— Is it possible for you to work
out the plan tonight?
—__________答案：I think so.
111.[-]– Is it possible for you to work out
the plan tonight?
-_____________________.答案：Yes, I
think so
112.[—]— I think I have made a great
mistake.— ____________答案：I don’t think
- It’s not your fault.
113.[-]– I think I have made a great mistake.
– I don’t think so.
_____________________.答案：It’s not your
fault
114.[-]– I think I have made a serious
mistake.答案：I don’t think so. It’s not
your fault.
115.I think a big part of it is ______ we
know how to have fun on the job.答案：that
116.I think the primary ______factor is
there’s been so much absence lately.答案：
contributing
117.I think the primary ________factor is
there’s been so much absence lately.答案：
contributing
118.[—]— I think things have been a bit
difficult for us the last couple of months.
—__________. We’ve been working hard, but
still getting behind.答案：You’re right
119.[-]– I think we’ll have to talk later.
I’ve got to go now. Great seeing you.
– __________________答案：Nice meeting you
120.It is through enthusiasm and quiet
intensity ______ we transform creativity
and vision into the technologies.答案：that
121.It is through enthusiasm and quiet
intensity ______ we transform creativity
and vision into the technologies.答案：that
122.It’s about a successful businessman’s
management experience.__________________？
答案：isn’t it
123.[—]—It’s about a successful
businessman’s management experience, isn’t
it?— ____________答案：That’s right!
124.It’s about my new role as project
coordinator that I’m ______.答案：taking on
125.It’s about my new role as project
coordinator that I’m taking
__________________ .答案：on
126.I usually go to the office
__________________ train.答案：by
127.[-]– I wanted to talk to you about how
to motivate our staff in the business
intelligence team.
– _____________________.答案：
That’s also what I am concerned about
128.I will ask them to __________________ a
new design something a bit more toned down.
答案：come up with
129.I would recommend that you
__________________ on following through
with projects.答案：work
130.I would recommend that you ________ on
following through with projects.答案：work
131.[-]– Jack,I’d like to have your
opinions about my written report.
– __________________But I have one
suggestion.答案：It looks fine to me.
132.[-]– Jack, how do you compare their
company and ours?
– _____________________.答案：Well,
it’s hard to do that
133.Keep a __________________ attitude and
don’t let yourself drown in uncertainty.答
案：positive
134.Leaders, Welch suggested, are _____
those who achieve results _____ those who
share the values of the company.答案：not
only, but also
135.Learning new things has always been a
great ______ for me.答案：motivator
136.Learning new things has always been a
great ______ for me.答案：motivator
137.Let your values __________________ in
your communication.答案：come through
138.Linda walked at the head, ________ by
her colleagues.答案：followed
139.Make the picture as __________________
as you can.答案：clear
140.Melinda _________ sees Smith.答案：
rarely
141.Men and women in the team are
interested in different things, we should
avoid ________ them something they don’t
want.答案：giving
142.Middle managers directly
__________________top management答案：lied
to
143.My leather shoes cost me ________ the
last pairs I bought.答案：three times as
much as
144.My leather shoes cost me ________ the
last pairs I bought.答案：three times as
much as
145.Neither John __________________ his
father was able to wake up early enough to
catch the morning train.答案：but
146.On hearing the news of ______ the major
exam again, the girl burst into tears.答案：
her having failed
147.[—]— Over-the-top? You mean…—
____________答案：Well, sometimes your co
workers feel that you are too loud.
148.PayPal CEO David Marcus wrote a critical
letterto his employees __________________
them for not using PayPal products.答案：
blaming
149.Please ask the solicitor what his
________ would be to take the case to court.
答案：fee
150.Please hand __________________ your
homework in time.答案：in
151.Please ______ your hand if you have any
question at all.答案：raise
152.Provide training in systematic methods so
the team ______ its energy ______ the project.
答案：expend…on
153.Redundancy happens when employees need to
_____ their workforce. And as a result,
someone gets dismissed from work.答案：reduce
154.Regular and concrete feedback is
important when ______ with a worker who is
not performing up to her potential.答案：
dealing
155.Regular and concrete feedback is
important ______ who is not performing up to
her potential.答案：when dealing with a
worker
156.Say what you mean in __________________
few words __________________ possible.答案：
as…as…
157.[—]—Scott，I’d like to have your
opinions about my written report. —
________________ But I have one suggestion.答
案：It looks fine to me.
158.[-]– Scott I’d like to have your opinions
about my written report.
– __________________.But I have one
suggestion.答案：it looks fine to me
159.Self-esteem needs might include the4 / 14
______ from a workplace.答案：rewards
160.Self-esteem needs might include the
______ from a workplace.答案：rewards
161.[-]– _____________________?
– She is a data analyst in a
software company.答案：What is your aunt?
162.She is very adaptive and soon adapted
______ to the campus life.答案：to
163.She is very adaptive and soon ______ to
the campus life.答案：adapted
164.She kept on __________________ although
she was tired.答案：working
165.She was very adaptive and soon adapted
__________________ the campus life.答案：to
166.Some employees are putting up resistance
for fear of a reduction in benefits or being
_____.答案：laid off
167.Sometimes, members of teams _____
obstacles by focusing on solely their own
pursuits and goals.答案：create
168.[—]— Sorry for being late. I should
have called you earlier. —__________. I’ve
just arrived答案：That’s all right
169.Supervisors should ______ their
employees in two-way communication so that
understanding takes place.答案：engage
170.Team members are ______ as unique people
with irreplaceable experiences, points of
view, and knowledge to contribute.答案：
viewed
171.Team members are __________________ as
unique people with irreplaceable experiences,
points ofview, and knowledge to contribute.
答案：viewed
172.[—]— Terribly sorry to interrupt, but
may I use your dictionary?—
Yes,______________.答案：of course
173.[—]— The Auto Show in the City Stadium
has been canceled.— Oh, no！_________答案：
What a pity!
174.The Human Resource Managing Department
at Honda is given specific instructions
______ employ the best possible workers.答
案：on how to
175.The Human Resource Managing Department
at Honda is __________________ specific
instructions on how to employ the best
possible workers.答案：given
176.The demands and requirements placed on
the CEO of Sony are different from ______
on the manager of your local Wendy’s
restaurant.答案：those
177.The director says to me，
“__________________ argue with customers.”
答案：Don’t
178.Their economy is export ______.答案：
oriented
179.The key ______ successful
implementation is clearly communicating the
strategy to the whole company.答案：to
180.The key to successful implementation is
clearly __________________ the strategy to
the whole company.答案：communicating
181.The leader ______ at creating
opportunities to provide rewards,
recognition and thanks to his or her staff.
答案：excels
182.The majority of these team challenges
______ anywhere.答案：can be delivered
183.The meaning of “communication” goes a
lot __________________ than people often
think.答案：deeper
184.The most important thing is to clarify
_____ you want to say.答案：what
185.The private and the public sector
should develop in a _________ way.答案：
cooperative and interdependent
186.The reason _____ he was absent from
class yesterday was that he was ill and
hospitalized.答案：why
187.There is no denying the fact _____ he
is the best student in the class.答案：that
188.There is no _____ the fact that he is
the best student in the class.答案：denying
189.The responsibilities in handbook ______
that managers have to be concerned with
efficiency and effectiveness in the work
process.答案：indicate
190.The scientists are still _____
inventing new methods of reaching outer
space.答案：working on
191.The team creates an environment ______
people are comfortable in communicating,
advocating positions, and taking action.答
案：in which
192.The total budget has been______ for
this project.答案：allocated
193.[—]— The trip ought not to take more
than an hour. — ____________ . It is at
least two hours.答案：You must be joking
194.The workmen want to ________ the number
of working hours and to increase pay.答案：
decrease
195.The world largest search engine company
provides a free search service ________
users can get relevant results in an
instant.答案：with which
196.They __________________ all their
computing work,i.e. they arrange for some
outside company to do the work.答案：
outsource
197.They depend on each other to survive.
In other words, they are ______ for
survival.答案：interdependent
198.They depend on each other to survive.
In other words, they are _____ for survival.
答案：interdependent
199.They have come to the conclusion
________ this winter will be even colder
than before.答案：that
200.They weren’t too keen
__________________ the idea at first
because they thought it was not practical
enough.答案：on
201.[-]– This is a really lively party.
There is a great atmosphere, isn’t there?
– _____________________. The hosts
know how to host a party.答案：Yes, indeed
202.This is the man ______ I saw last night.
答案：whom
203.This is the man ______ last night.答
案：whom I saw
204.This is the man __________________ last
night.答案：whom I saw
205.[-]– This mathematical problem is too
difficult for me to solve on timeCould you
please help me?
– __________________答案：Sure, I”ll give you
a hand
206.[—]— This project is too big for me to
finish on time.
—________________.答案：I’ll give you a hand
207.[-]– This project is too big for me to
finish on time.
– __________________答案：I’ ll give you a
hand.
208.To be________, a performance appraisal
needs to have a set of agreed criteria that
will be the basis of feedback as well as of
setting future goals.答案：effective
209.To build the reservoir（水库），
thousands of people have to be_______ .答案：
relocated
210.To reduce the _____ loss during the
change, we must make sure we have the
necessary skills.答案：productivity
211.Until a strategic plan is ___________, it
has no real value.答案：put into effect
212.[—]— We could let some of the staff
work from home.________________?— That’s a
good idea.答案：What do you think of it
213.Wendy suggests that we ________ tomorrow.
答案：should go
214.We need ________ communication skills:
listen carefully, think before you speak and
manage conflicts diplomatically.答案：
outstanding
215.We’ ve asked the designers we used before
to __________________ up with some designs
for us.答案：come
216.We’ve asked the stand designers we used
before to ____ up with some designs for us.答
案：come
217.We ________ with achievement.答案：are
obsessed
218.We __________________ with achievement答5 / 14
案：are obsessed
219.[-]– What are you going to do this
weekend?
– __________________If time permits.I may go
to Shanghai with my friends答案：It depends
220.[—]— What are your teammates like?—
_____________答案：They are all warmhearted
and helpful.
221.What can we expect ____him?答案：from
222.What can we __________________ him?答
案：expect from
223.What kind of company is Google?_________
答案：A large global enterprise.
224.What should you do if you do not agree
with the bad performance review?_________答
案：Make a written statement on your own
behalf if it is allowed.
225.What you need to do is to keep things
short and sweet, just the ______.答案：
highlights
226.When a strategy is not understood or
embraced, it usually __________________
misunderstanding and uneven commitments to
implementation.答案：results in
227.When people are surrounded by ______
communication and encouragement, they can
find the courage to try, fail, redo, and try
again.答案：constant
228.When the message finally reached the
Command Center, it __________ “mutated” to
become —“Send three and four-pence, we’re
going to a dance.”答案：had
229.When the message finally reached the
Command Center, it __________ “mutated” to
become —“Send three and four-pence, we’re
going to a dance.”答案：had
230.Which of the following cases belongs to
human failure?答案：Decreasing creativity
across departments.
231.Which of the following statements is
TRUE?_________答案：Change management enjoys
great popularity in industrialized countries.
232.[—]— Which of these hats do you want?
— _______ . Either will do.答案：I don’t
mind
233.While modest fear might be healthy for
motivation, ______ it can be like overusing
a drug, which risks generating harmful side
effects.答案：abusing
234.Who founded Google?_________答案：Larry
Page and Sergey Brin.
235.[—]— Who should be responsible for
the accident? — The boss, not the workers.
They just carried out the order ______.答
案：as told
236.Who was ______ the meeting？答案：
chairing
237.[—]— Why didn’t you come to my
birthday party yesterday? — ____________答
案：Sorry, but my wife had a car accident.
238.[—]— Will you go on a picnic with us
tomorrow?
—____________________.答案：I’m afraid I
have no idea
239.[—]— Will you help me arrange a
meeting with Mr. Brown, please?—
_____________答案：Sorry I can’t. I have to
finish my project right now.
240.[-]– Will you help me arrange a meeting
with Mr. Brown, please?
– __________________.I have to finish my
project right now.答案：Sorry,I can’t
241.Without his assistance, I ________ the
research last month.答案：would not have
completed
242.Without human resources, no
organization can __________________ the
ground, let alone do business and make
profits.答案：get off
243.With the _____ of China’s economic
reforms, there is greater cooperation and
interdependence between the private and the
public sector.答案：deepening
244.Would you __________________ her novels
as serious literature or mere entertainment?
答案：classify
245.[—]— Wow! This is a fantastic project!
I’ve never known you’re so creative.—
__________答案：Thanks for your compliments.
246.You __________________ an idea for the
fun day out activities, and I’ll look into
the pay rewards.答案：come up with
247.You _____ build teamwork by
“retreating” as a group for a couple of
da…u need to think of team building as
something you do every single day.答案：
will not
248.You can’t __________________ to sit
back -even though it might be tempting.答
案：afford
249.You can’t __________________ to sit
back-even though it might be tempting.答
案：afford
250.[—]— You’d better not push yourself
too hard. You can ask the team and
listen.— __________答案：You are right.
251.You have a lot of creative thoughts and
your enthusiam __________________ work
projects is very much appreciated.答案：
regarding
252.You have a lot of talent, but ________
答案：if you don’t complete tasks, you
won’t get promoted
253.[—]— You have to believe in yourself.
No one else will, if you don’t. —
____________________Confidence is really
important.答案：I couldn’t agree more.
254.[—]— __________ — You might as well
write a thanks-note.答案：Could you suggest
some ways of the rewards?
255.[-]– Your shoes go well with your dress.
– _____________________.答案：
Thanks for your compliment
256.[-]– You’ve won the football game.
Congratulations!
– ______________答案：We are really lucky.
257.[_]__________________，after
introduction, you can ask about their
journey.答案：To break the ice
258.[_]______ clearly communicate with and
actively listen to employees is essential to
improve their performance.答案：Being able to
259.[_]__________________ foster a creative
culture，it is important to find t…loyees
during the recruitment process and bring them
into the company.答案：in order to
260.[_]________ foster a creative culture, it
is important to find the right employees
during the recruitment process and bring them
into the company.答案：In order to
261.[_]__________________ he was exhausted,
he kept on working答案：Although
262.[_]__________ he was exhausted, he kept
on working.答案：Although
263.[_]______ his anger the employees called
him Mr. Thunder, but they loved him.答案：Due
to
264.[—]—____________________identify the
problems that have been occurring?—W…the
problems we had with Gary caused a lot of
friction among the team.答案：Are you able to
265.[-]– __________________ identify the
problems that have been occurring?
-… the problems we had with Gary caused a
lot offriction among the team.答案：Are you
able to
266.i’d like to know __________________ the
forces for change come from.答案：where
267.lf it __________________ up to me, I’d
love for everyone to come in at noon.答案：
were
268.[-]– ls it possible for you to work out
the plan tonight?
– __________________答案：Yes, I think so
269.[_]______ managers spend most of their
time in face-to-face contact with others, but
they spend much of it obtaining and sharing
information.答案：Not only do
270.[_]______ on the hilltop, you could enjoy
the scenery of the city bathed in the sun.答
案：Standing
27
1.plea
s
e
_
_____ your hand
if you have any
qu
estion at all.答案：raise6 / 14
272.[_]__________________ the day, if his
employees have to be forced to use the
app,how can he expect consumers to want to
willingly pay to use it?答案：At the end of
273.[_]_____the deepening of China’s
economic reforms, there is greater
cooperation and interdependence between the
private and the public sector.答案：With
274.[_]______ the importance of English, we
should put more effort into it and try to
learn it well.答案：Given
275.[_]______ the inverse happens, there
will be a surplus of stocks and overstaffing.
答案：If
276.[_]______ the job, employers don’t want
to hire people who are difficult to get
along with.答案：Regardless of
277.[_]______ the job, employers don’t want
to hire people who are difficult to get
along with.答案：Regardless of
278.[_]_____ there is smoke, there is fire.
答案：Where
279.[_]______ we can’t compete in terms of
size I do believe we hold an advantage in
terms of dedication to customer service.答
案：Although
280.[_]______ with English, Chinese is
generally believed to be more difficult to
learn.答案：Compared
281.[_]_______ you don’t complete tasks, you
won’t get promoted.答案：If
多选题(6)
1.Alice: food lover答案：restaurant gift
card;company lunches
2.David: an environmentalist; interested in
reading very much答案：book card valued
$500;E-book reader
3.Emma: loves reading and wants to be a book
owner答案：book card valued $500;E-book
reader
4.Kevin: loves playing computer games答案：
vouchers for stores;Playstation 4
5.Stacy: too busy to wash clothes; always
goes to the laundry答案：free laundry
coupon;leave an hour early
6.Stephen: wants to give his bride a
surprise答案：two nights at a beach
resort;an extra-days holiday
判断题(35
1.According to the summary addressed by the
team leader, the conclusion “everybody’s
business is nobody’s business” could be
drawn.答案：错
2.Alison and Sean attended the meeting
together.答案：错
3.
Alison d
oesn’t
a
gree w
i
t
h S
e
a
n
‘
s
su
ggestion
deali
ng
wit
h J
o
hn.答案：错
4.Alison doesn’t feel good about the
meeting yesterday.答案：对
5.Alison has a communication problem with
Sean.答案：错
6.All the employees attending the team
building event had two chances to blow up a
balloon. If the balloon blasted twice, they
failed.答案：对
7.Communicating sincerely is always the
best.答案：对
8.Communication and leadership don’t always
go hand in hand.答案：错
9.In the second round, the employees only
focused on finding out their own balloons,
so only few of them found balloons with
their names.答案：错
10.In the third round, the employees were
required to share the name information on
each balloon they got.答案：对
11.Most of the 35 employees were good
solution sharers and knew well about
teamwork.答案：错
12.Observation is as important as
communication when you want to know what
people really think.答案：对
13.Sean thinks Alison is not a good
employee.答案：错
14.Sometimes it is success-hindering that
you do not share when you work in a team.答
案：对
15.The 35 employees who had come together
for a team building event were young, smart
and passionate.答案：对
16.The place of this team building event
was not a normal cafeteria.答案：对
17.There were many filled balloons in the
cafeteria.答案：错
18.The say-do gap happens when people
misunderstand their leader’s intention.答
案：错
19.Using technical jargon makes a leader
convincing.答案：错
20.a pay incentive every month答案：错
21.did not connect with the German
colleagues答案：错
22.didn’t have enough work-hands答案：对
23.dividend答案：错
24.employee of the month答案：对
25.extra bonus答案：对
26.fun activities答案：对
27.got behind答案：对
28.got slack on their work答案：错
29.had to work in the office答案：对
30.lacked money答案：对
31.push money答案：错
32.special fun days once or twice a year答
案：对
33.vote on the most helpful employee答案：
对
34.were low efficiency in communication答
案：对
35.worked flexibly答案：错
填空题(21)
1.[E]二、听力理解：听录音，判断正误（共50
分）。
请听录音：操作提示：正确选“T”，错误选
“F”。
- Human resources supported the proposal
of givin…. The prize-winner can only have
material awards and no day off.(____)答案：
F T F F T
2.[E]二、听力理解：听录音，判断正误（共50
分）。
请听录音：操作提示：正确选“T”，错误选
“F”。
- Two different corporate cultures are
discussed …_)
- A creative culture is better than a
collaborative culture.(____)答案：T F T F F
3.[E]二、听力理解：听录音，选择最佳答案（共50
分）。
请听录音：操作提示：通过下拉选项框，选择答
案。
- What kind of role is Melinda taking on for
her j…inate her project team.
- Report
the project progress to the board.答案：C B A
B A
4.[E]二、完型填空（共50分）
操作提示：通过下拉选项框选择正确的词汇。
On May 27, 1995, our life was sudd…e
realized, had to be shared. And so here we
offer one of them to you.答案：unable
wonderful mail a family successfully
5.[E]二、完型填空（共50分）
操作提示：通过下拉选项框选择正确的词汇。
This evening I met a friend at a l… We
must recognize that difficulties pass like
everything in our life.答案：along completely
back and forth upset activity
6.[E]二、完型填空（共50分）
操作提示：通过下拉选项框选择正确的词汇。
What We Have Here: A Failure to Comm… and
directions go half-read. Meetings are botched.
Feelings are hurt.答案：weirdest connected
shoot countless out
7.[E]二、完型填空（共50分）
操作提示：通过下拉选项框选择正确的词汇。
What is museum? A museum is a good…is
children can (____) talks about animals and
trees. They see movies.答案：about a towns
children’s hear
8.[E]二、阅读理解：根据文章内容，判断正误（共
50分）。
Create a Positive Workplace Culture7 / 14
In com…5. Positive work culture can be
built in a short period of time.(____)答案：
T T F T F
9.[E]二、阅读理解：根据文章内容，判断正误
（共50分）。
Habits of Highly Effective Communicators
I…as communication when you want to
know what people really think.(____)答案：F
F F T T
10.[E]二、阅读理解：根据文章内容，判断正误
（共50分）。
Jack Welch Leading Organizational Change
at …al styles of GE’s managers.(____)
- The Work Out lasted a week.(____)答案：T
F T T F
11.[E]二、阅读理解：根据文章内容，判断正误
（共50分）。
Performance Management and Performance
Appra…“Performance management” is also
called “performance appraisal”.(____)答
案：T F T F F
12.[E]二、阅读理解：根据文章内容，判断正误
（共50分）。
The Right Way to Motivate Employees
It’s i… give feedback immediately when
they are listening to the staff.(____)答案：
F T F T F
13.[E]二、阅读理解：根据文章内容，判断正误
（共50分）。
Vision and Execution: Two Sides of a
Success…ting on the strategy.(____)
- Leadership’s idea determines all.(____)答
案：F T F T F
14.[E]二、阅读理解：根据文章内容，判断正误
（共50分）。
Who Killed Nokia?
Nokia executives attempt…rsation
techniques to encourage internal
coordination and truth.(____)答案：F F T F T
15.[E]二、阅读理解：根据文章内容，完成选择题
（共50分）。
A Teamwork Game
A team of about 35 employ…allowed in
workplace. C. Failure of teamwork is
caused by individual.答案：B A C C A
16.[E]二、阅读理解：根据文章内容，完成选择
题（共50分）。
Communication Failure
The meaning of “com…communication
between departments. C. Increasing
customer complaints.答案：C A B A C
17.[E]二、阅读理解：根据文章内容，完成选择
题（共50分）。
How Do You Create a Culture of Innovation?
…ssion and revise
- failure and courage
- support and cooperation答案：B B A C C
18.[E]二、阅读理解：根据文章内容，完成选择
题（共50分）。
How Google Continues to Keep Employees
Happ…ng the happiness of its employees as
much as innovating good products.答案：B A
A B C
19.[E]二、阅读理解：根据文章内容，完成选择
题（共50分）。
How to Adapt to Change in the Workplace
I… great leader
- someone who likes to play the game of
Hide and Seek答案：C A B C A
20.[E]二、阅读理解：根据文章内容，完成选择
题（共50分）。
How to Handle a Bad Performance Review
Ge…etter.
- Because it prevents the employee from
professional growth.答案：C C B A B
21.[Y]阅读理解：根据文章内容，判断正误（共
50分）。
Tips for Team Building
When you think of tea…teamwork
culture enables individuals make more
efforts together.(____)答案：T F F F T
主观题(23
1.Complete the Promotion Project…
2.Complete the apology letter wi…
3.Make an action plan based on t…
4.Suppose you are to make a choi…
5.Suppose you are to make a choi…
6.Write about an event based on…
7.Write a composition of at leas…
8.Write a composition of at leas…
9.Write an essay with at least 1…
10.Write an essay with at least 1…
11.Write a passage of at least 10…
12.Write a passage of at least 10…
13.Write a passage of at least 10…
14.Write a passage of at least 10…
15.Write at least 100 words about…
16.Write at least 100 words about…
17.Write at least 100 words about…
18.Write at least 100 words about…
19.根据所给信息求，完成工作计划。Make an
action…
20.根据要求写作文。Write a composition wi…
21.根据要求写作文。Write at least 100 wor…
22.根据要求写作文。Write at least 120 wor…
23.根据要求写作文。了解会议日程的主要内容，
根据所给信息制定会议…
1.Complete the Promotion Project with the
given
Chinese.
答案：To increase sales by 10% at the end of
six months.
require HR management software to manage HR
management functions. “HR”= human resource
January 2015
Invite sales leads to attend a free workshop
From Mar. to May, direct selling to prospects
2.Complete the apology letter with the given
Chinese.
答案：1. apologize for
- paying closer attention
- From now on
- related to
- instead of8 / 14
- promise you
7.Sincerely/Sincerely yours
3.Make an action plan based on the following
hints. The first line has b…supply list
and utilization controls.
- Evaluate supplier agreements.
答案：(1)C
(2)D
(3)B
(4)A
(5)H
(6)E
(7)F
(8)G
4.Suppose you are to make a choice between
the two:one is to work in a s…sinese5 or
Joint Venturet（合资企业）
提示：
- 工作在国有企业的利弊
- 工作在合资企业的利弊
- 你的选择和未来打算
答案：Stated-owned business or joint venture
Upon graduation, virtually all college
students will confront the problem of the
career choice, which is truly a tough
choice.Students’ opinions differ greatly on
this issue. Some hold that there is no
better way to get a decent job than working
in a stated-owned business which will
guarantee my life after retirement, but
others take the attitude that a joint
venture outweighs any other jobs as it may
provide higher income for employees.
As to myself,I prefer the latter view.A
joint venture, especially a high-salary
joint venture, exerts a tremendous
fascination on a great number of people,
with no exception to me.
Although it might be impossible to make sure
my retirement pension is good enough, high
salary is exactly what I need just now. In
my view, our career choices largely depend
on where we want to stay for the rest of
life. For me, metropolis is the place where
I can grasp loads of opportunities and
achieve my personal dreams. As I hold the
view that live in the moment, not he future,
and also in order to finance myself in some
aspects such as the transportation, the
house-renting, or social activities,a joint
venture can satisfy my needs for the
consumption I mentioned above.
In short,a joint venture is the first and
only consideration in my choice of career.
5.Suppose you are to make a choice from the
following two: to work in a …sage to
explain the reasons for your choice. You
should write at least100words.
题目: My Work Choice
内容包括以下方面：
（1）工作在国有企业的利弊
（2）工作在合资企业的利弊
（3）你的选择和未来打算
答案：My Work Choice:State-owned Business
or Joint Venture
Job
hunting becomes
increasingly tough
for
college students,for it is not
only hard to be hired
with a
satisfying salary,but also difficult
to
choose a
suitable work place.More and
more students are
to face the options
between a state-owned business and a joint
venture.As for me,I definitely prefer the
latter.
From a
personal perspective,the joint
venture
generally offers a
higher
salary than the
state-owned
enterprise,which tends
to meet the
high
expectation
from me.As is universally
known,with more money paid,more passion
will be devoted to work.On the community
level,the joint venture always possesses a
more cooperative
meanwhile
more
competitive
working
atmosphere,making
every
employee
fully
involved
in
working.And I strongly believe that
competition brings about progress.
In conclusion,the joint venture is much
more suitable for me to work in than the
state-owned business,forIprefer a higher
salary,as well as a more competitive
atmosphere.
6.Write about an event based on the
following information. You may need …
elements. (5Ws and 1H elements: Who, What,
When, Where, Why, and How)
答案：Titanic was launched on 31 May 1911
and sailed on her voyage from Southampton
to New York,(via Cherbourg and Queenstown,)
on 10 April 1912. With a gross tonnage of
46,328 tons, she was the largest ship
afloat;(882 feet long,92 feet wide,8 decks
rising to the height of an 11-storey
building.) Four days and seventeen hours
after the voyage began, at 11:40 p.m. on
Sunday 14 April, she hit an iceberg and was
badly damaged. Two hours and forty minutes
later she sank. Of the 2227 passengers and
crew,705 escaped in twenty lifeboats and
rafts; including her master, Captain Edward
Smith. At dawn on 15 April the Cunard liner
Carpathia, having heard the Titanic’s
wireless distress calls 58 miles away,
arrived at the scene and began picking up
survivors.
7.Write a composition of at least100words
about an unforgettable traveling in your
memory. Your writing sh… elements. (5Ws
and 1H elements: Who, What, When, Where,
Why, and How)
答案：Last summer I had an unforgettable
travelling that I climbed Mount Huang with
my dad. I felt excited because it was the
first
time for me to climb a mountain.
At first, I hiked so quickly that my dad
couldn’t follow me up.
But after a while,
I was too tired to go on. I wanted to give
up because it seemed impossible for me to
reach the top of the mountain.
Just then,
my dad said with smile, “No pain, no gain.
You should not give up, or you’ ll never
succeed. “He encouraged me and I stood up,
rushing towards my goal. Finally I made it!
I was really amazed !
The unforgettable experience taught me a
lesson that I would never succeed if I give
up easily.
8.Write a composition of at least 100 words
on My Dream Job. Your writin… an expert in
the product line and strong relationships
with customers
答案：Everyone has an ideal career in mind.
My ideal career is to be a qualified customer
service representative.
First of all,I have multi-dimensional
abilities such as active listening, verbal
expression, and interpersonal skills;
Secondly,I am good at having a clear
understanding of myself, others,and the
situation in the process of communication,
clarifying my communication goals, and being
good at unders tanding the thoughts and
feelings of others;
Third, I have certain professional skills. As
a customer service officer,I can send the
technology to users after the company’s
products are sold, so as to better serve the
society.
9.Write an essay with at least 100 words on
“How to work well in a team”
答案：What should I do in a team
- Reasonably complete all tasks assigned by
the unit on time, with quality and quantity.
- In this team, you can perform team tasks
well. 3. Take the initiative to work, plan
for your future, and clearly put forward your
own opinions or questions. 4. Find and solve
problems in time, be able to formulate and
implement short-term goals, and constantly
learn new knowledge. 5. Actively cooperate
with the team and play a role in the team
work.
10.Write an essay with at least100words on9 / 14
“The Importance of Having a Sense of Team
Responsibility”.
答案：The concept of team responsibility
refers to the idea that each member of a
team is accountable not only for their own
individual duties but also for the overall
performance of the team as a whole. This
means that every team member must take
ownership of their role in achieving the
shared objectives of the team.
Having a sense of team responsibility is
crucial for the success of any team, whether
it be in the workplace or in sports or any
other area of life. When everyone has a
clear understanding of their role and
responsibilities, they can work together
more effectively and efficiently. This
results in a stronger sense of unity and
cooperation within the team, leading to
improved performance and better results.
In conclusion, having a sense of team
responsibility is essential for the success
of any team.
It fosters a strong sense of
unity, cooperation, and mutual respect among
team members, which ultimately leads to
better results.
11.Write a passage of at least100words
according to the title and the following
requirements.
题…
(2) How to deal with the
challenges and seize the opportunities?
答案：In today’s society, young people face
many challenges and opportunities. On the
one hand, with the continuous development of
the economy and the intensification of
competition, the employment pressure is
increasing day by day, and many young people
are facing fierce competition on the way to
find a job. On the other hand, the
development of information technology and
the implementation of the open policy have
also brought more opportunities for young
people to have access to a wider world.
How to deal with these challenges and
seize the opportunities? First of all,
young people need to have perseverance,
maintain a positive and optimistic attitude
in the face of difficulties and setbacks,
and continue to learn and improve their
ability and quality. Secondly, young people
also need to have the spirit of innovation
and courage to try, in order to give full
play to their own potential and ability,
and in the continuous attempt to grow and
progress. In addition, you also need to
have a critical thinking and cooperative
spirit, be good at looking at problems from
multiple perspectives, communicate and
cooperate effectively with others, and
better solve problems.
In short, when facing challenges and
opportunities, young people need to be
positive and optimistic, brave to try,
innovative development and win-win
cooperation, so as to continuously improve
their competitiveness, seize opportunities,
meet challenges, and realize their own
values and dreams.
12.Write a passage of at least100words
according to the title and the following
requirements.
题…ommunication.
(2)
How to communicate with people
effectively.
答案：communication plays a significant
role in our daily life , especially in
modern society.
since we get along with
other people in every field, we must learn
how to communicate with people
effectively.effective communication should
be planned carefully.
first, speak slowly
and briefly in order to make ours elves
understood completely.
second, express ourselves in all sincerity
and with warmth.
third, concentrate on
what the speaker says and appreciate his
point of view.
moreover, we should give
positive feedback by nodding or smiling
while listening.
fourth, place ourselves
in the place of othersas far as i’m
concerned, i communicate with other people
in a positive way whether i’m in a merry
mood or not. and i often express my own
opinion genuinely and sincerely.
13.Write a passage of at least 100 words
according to the title and thefo…s
success?
主要内容:
(1) Your view on success.
(2) Ways to achieve success
答案：What is success?
Different people
hold differentviews on this question.
Some think that one is successful if he can
make a great deal of money.
Others
argue that success means holding an
important government post.
In order to become successful, you should
first of all be both perseverant and
hardworking.
As you know, whatever you
do, there are always two possible results:
success and failure.
When you fail, you
should never lose heart.
On the
contrary, you must build up your confidence
and work even harder.
You should always
keep in mind that perseverance is the
mother of success and industry is the key
to it.
Finally, it is important for you to
get along well with your co-workers, care
for each other and help each other.
If
you follow these principles, you will
certainly achieve remarkable success in the
future.
14.Write a passage of at least100words
according to the title and the following
requirements.
题…
(3) Where do you like to
live, in the city or the countryside? Why?
答案：Although the rural environment is
good, the air is fresh. The roads are open
in all directions, and there is no worry
about traffic jams. But I prefer to live in
a big city. There are many reasons why I
choose the big city.
First of all, I think living in big cities is
good for personal development. The economic
development of big cities is better than that
of small cities. I am a graduate student, I
have read a lot of books and gained a lot of
knowledge, so I really want to make
achievements. Success is more likely in a big
city than in a small one. Living there, we
have a better chance of development.
With the development of the world economy and
civilization, knowledge and information will
be more important in the 21st century. In the
big city, I can get them quickly and then use
them quickly.
Secondly, I think living in big cities is
more convenient. Transportation is more
convenient, there are all kinds of
transportation, I can spend the least time to
get to where I want to go. It helps people
communicate and connect socially.
The last reason is that I like to play. Big
cities have the best facilities. So I prefer
to live in a big city.
15.Write at least 100 words about an event
caused by different understandings of the
workplace culture.You may need to include the
5Ws and 1H elements.
答案：无
16.Write at least 100 words about an event
caused by different understand… elements.
(5Ws and 1H elements: Who, What, When, Where,
Why, and How)
答案：There is a big difference between
Chinese and Western workplace cul tures
regarding salary increases. The topic of a
salary increase is a very difficult thing to
talk about in the traditional Chinese
workplace. In this regard, foreign companies
are more open. They can treat the raise as a
non-emot ional thing, and have a calm di
scussion on the desk, while Chinese
bosses ,first of all,they usually don’t take
the initiative to raise their salary, and if10 / 14
you say a raise, they are likely to If the
boss is disgusted, he will consider: Do you
not want to do it anymore.
17.Write at least 100 words about an event
caused by different understand…to include
the 5Ws and 1H elements.(/who/when/where
why/what and how).
答案：无
18.Write at least100words about an event
caused by different understandings of the
workpla… elements. (5Ws and 1H elements:
Who, What, When, Where, Why, and How)
答案：There is a big difference between
Chinese and Western workplace cul tures
regarding salary increases. The topic of a
salary increase is a very difficult thing to
talk about in the traditional Chinese
workplace. In this regard, foreign companies
are more open. They can treat the raise as a
non-emot ional thing, and have a calm di
scussion on the desk, while Chinese
bosses ,first of all,they usually don’t take
the initiative to raise their salary, and if
you say a raise, they are likely to If the
boss is disgusted, he will consider: Do you
not want to do it anymore.
19.[G]根据所给信息求，完成工作计划。
Make an action plan based on the following
hints of st… supply list and utilization
controls.
H.Evaluate supplier agreements.
答案：(1)C
(2)D
(3)B
(4)A
(5)H
(6)E
(7)F
(8)G
20.[G]根据要求写作文。
Write a composition with at least 100 words
on My Dream Job.
答案：无
21.[G]根据要求写作文。
Write at least 100 words about an event
based on the following information.You may
need the 5Ws and 1H elements.
答案：Titanic was launched on 31 May 1911
and sailed on her voyage from Southampton
to New York,(via Cherbourg and Queenstown,)
on 10 April 1912. With a gross tonnage of
46,328 tons, she was the largest ship
afloat;(882 feet long,92 feet wide,8 decks
rising to the height of an 11-storey
building.) Four days and seventeen hours
after the voyage began, at 11:40 p.m. on
Sunday 14 April, she hit an iceberg and was
badly damaged. Two hours and forty minutes
later she sank. Of the 2227 passengers and
crew,705 escaped in twenty lifeboats and
rafts; including her master, Captain Edward
Smith. At dawn on 15 April the Cunard liner
Carpathia, having heard the Titanic’s
wireless distress calls 58 miles away,
arrived at the scene and began picking up
survivors.
22.[G]根据要求写作文。
Write at least 120 words about an event
caused by different u… to include the 5Ws
and 1H elements.（Who/When/Where/Why/What
and How）.
答案：无
23.[G]根据要求写作文。了解会议日程的主要内
容，根据所给信息制定会议日程安排。
The structure of a meeting agenda：…eting
（4）People who will attend the meeting
（5）Events in time sequence
答案：Meeting Agenda
The First Participants Meeting of
Expo(exposition),2010, Shanghai, China
Wednesday, Oct.20,2008 Day One
Sofitel Jin Jiang Oriental Hotel
Exhibitor
09:00
Arrival,registration,picking up
meeting kits
09:40
Watching Expo image video/film (10m)
10:05
Tea break (15m)(2F Entrance)
10:20
Report on the organizational
structure and preparatory progress of Expo
12:00
Work lunch (buffet)
复合题(33)
1.A strategic plan is not the en…
2.A team of about 35 employees h…
3.A team of about 35 employees h…
4.Communication Failure
C…
5.Create a Positive Workplace Cu…
6.Create a Positive Workplace Cu…
7.Five Basic Functions that Make…
8.Five Basic Functions that Make…
9.How to Adapt to Change in the…
10.How to Handle a Bad Performanc…
11.How to Handle a Bad Performanc…
12.If there’s one word that captu…
13.In 1916,a French coal mine dir…
14.In competitive markets, leader…
15.It’s important for a CEO to be…
16.It’s no secret that good leade…
17.It’s no secret that good leade…
18.Jack Welch Leading Organizatio…
19.Meetings are very common nowad…
20.Nokia executives attempted to…
21.Nokia executives attempted to…
22.Nokia executives attempted to…
23.Organizational Culture and Its…
24.Performance Management and Per…
25.Teamwork is extremely importan…
26.The meaning of “communication”…
27.The meaning of “communication”…
28.When Jack Welch，the Chairman a…
29.When you think of team buildin…
30.When you think of team buildin…
31.When you think of team buildin…
32.Working for Google is a dream…
33.Working for Google is a dream…
1.A strategic plan is not the end goal of the
strategic planning process…trategy faces
failure if it cannot be explained clearly and
concisely.
1.The final goal of the strategic planning
process is a strategic plan.答案：F
2.A strategic plan is valuable if it is
executed.答案：T
3.There are four keys to successful
implementation.答案：F
4.A good strategy is likely to fall apart
without the input and feedback of the people
responsible for executing the strategy.答案：
T
5.Leadership’s idea determines all.答案：F
2.A team of about 35 employees had come
together for a team-building eve… a
regularbasis what they are doing and what
they can do for the team.
1.What was the purpose of holding this team
building event?答案：Making the team members
know how to cooperate with each other.
2.Where was the event held?答案：In a
restaurant.
3.About how many team members were out of the
second roundof the activity?答案：3011 / 14
4.Which statement below is correct about the
event?答案：In the third round. the team
members were asked to find theballoon with
their name on it.
5.What was the event going to teach these
employees？答案：Cooperating with other
members is more efficient when they are
working together.
3.A team of about 35 employees had come
together for a team-building eve…a regular
basis what they are doing and what they can
do for the team.
1.What was the purpose of holding this team
building event?答案：Making the team members
know how to cooperate with each other.
2.Where was the event held?答案：In a
restaurant.
3.About how many team members were out of
the second round of the activity?答案：5.
4.Which statement below is correct about the
event?答案：In the third round, everybody
had their own balloon within 2 minutes.
5.What was the event going to teach these
employees?答案：Cooperating with other
members is more efficient when they are
working together.
4.Communication Failure
Communication is about conceiving,
sendi…rtmental boundaries, is likely to
suffer hugely as team synergy slips.
1.Communication chain does not involve
confirmation of receiving messages.答案：F
2.If demand is decreasing, allocative
communication failure will result in
overstocking and understaffing.答案：F
3.Increasing customer complaints is one of
the symptoms of executive failure.答案：T
4.Human failure happens when two departments
do not communicate effectively.答案：T
5.The communication chain is completely
different in daily life as in a business.答
案：F
5.Create a Positive Workplace Culture
In competitive markets, leaders ar…e more
stable as they proactively deal with issues
and adapt to change
1.A positive work culture will give workers
more satisfaction.答案：T
2.Positive cultures have a lot to do with
leadershipVision and values.答案：T
3.The direction and actions of the business
mustdiffer from the core values of the
employees, sothat workplace culture can be
positive.答案：F
4.In competitive markets, leaders are under
moreand more pressure to keep a positive
workculture.答案：T
5.Positive work culture can be built in a
short periodof time.答案：F
6.Create a Positive Workplace Culture
In competitive markets, le…t
outcomes; improved client outcomes
contribute to service excellence.Positive
work cultures are built over time and need
constant attention… and expectations that
influence the way people work in the
workplace.It is “the way we do things
around here”.
Some cultur…tive outlook are
within the control of people who work in a
workplace.There are also factors out of
their control, such as slumps in
global …ugh these steps will help with
developing a positive business culture.
1.A positive work culture will give workers
more satisfaction.答案：T
2.Positive cultures have a lot to do with
leadership vision and values.答案：T
3.The direction and actions of the business
must differ from the core values of the
employees, so that workplace culture can be
positive.答案：F
4.In competitive markets, leaders are under
more and more pressure to keep a positive
work culture.答案：T
5.Positive work culture can be built in a
short period of time.答案：F
7.Five Basic Functions that Make up the
Management Process In 1916,a Fre… is an
ongoing activity.
-Efficiency is a prime focus of this
function
1.Which of the following is the feature of
the Staffing function?答案：It is a
continuous activity and it requires
efficiency.
2.What does Controlling in management mean?
答案：Controlling objectives
3.What does Leading require managers to do?
答案：Influence employees
4.Which of the following choice is involved
in Planning?答案：Fommulating objectives
for a company and deciding steps to reach
objectives
8.Five Basic Functions that Make up the
Management Process
In 19… still use many of his
ideas to teach management to business
students.PlanningPlanning involves deciding
where to take a company and selecting
steps…te their plans as conditions change
and make adjustments as
necessary.OrganizingManagers organize by
bringing together physical, human, and
financial …roups or individuals, create
responsibilities, and delegate
authority.LeadingLeading requires managers
to motivate employees to achieve business
ob… influence their personnel to view
situations from their
perspectives.ControllingControlling
involves measuring achievement against
established objecti…uccessful
accomplishment and to provide a corrective
course of action.StaffingWithout human
resources, no organization can get off the
ground, let a…ing activity.
- Efficiency is a prime focus of
this function.
1.Which of the following choice is involved
inPlanning?答案：Formulating objectives for
a company and deciding steps to reach
objectives.
2.Which of the following statements explains
organizing in management process?答案：
Bringing resources together to achieve
objectives.
3.What doesLeadingrequire managers to do?答
案：Influence employees.
4.What doesControllingin management mean?答
案：Controlling process.
5.Which of the following is the feature of
theStaffingfunction?答案：It is a continuous
activity and it requires efficiency.
9.How to Adapt to Change in the Workplace
If there’s one word th…uccessful
change process? And what can employees do to
get through it?Tips for dealing with change
in the workplace.* Make yourself aware that
change happens: it happens in personal
life…the world’s most-sought-after
leadership and personal success experts.
1.What’s the purpose when enterprises carry
out downsizing, reorganizing, and cutting
costs?答案：To survive.
2.What does the phrase “No industry is
exempt” mean in Paragraph 1?答案：No
industry is an exception.
3.Which of the following questions are often
discussed among scholars?答案：What can
workers do to get through change?
4.How many suggestions does the author put
forward?答案：6.
5.What could we know about Robin Sharma from
the passage?答案：He is an expert on
leadership and personal success.
10.How to Handle a Bad Performance Review
Gelting a bad performance revie…d and may
disagree
What to Do After Receiving a Bad Performance
Review
1.What should you do when you are given a bad
performance review?答案：Stay calm and listen
carefully.
2.What should you do after you are given a12 / 14
bad performance review?答案：Learn from the
review.
3.What should you do if you disagree with
the bad performance review?答案：Make a
written statement on your own behalf if it
is allowed
4.How do you improve a bad performance
review?答案：Understand the established
performance standards.
5.Why should we understand the cause of a
bad performance review?答案：Because it
encourages and motivates the worker to do
better
11.How to Handle a Bad Performance Review
Getting a bad performan…s the
worker to do better in order to receive a
good review next time.
1.What should you do when you are given a
bad performance review?答案：Stay calm and
listen carefully.
2.What should you do after you are given a
bad performance review?答案：Learn from the
review.
3.What should you do if you disagree with
the bad performance review?答案：Make a
written statement on your own behalf if it
is allowed.
4.How do you improve a bad performance
review?答案：Understand the established
performance standards.
5.Why should we understand the cause of a
bad performance review?答案：Because it
encourages and motivates the worker to do
better.
12.If there’s one word that captures the
essence of what is occurring in …the
world’s most-sought-after leadership and
personal success experts.
1.Enterprises carry out downsizing,
reorganizing and cutting costs in order to
__________________.答案：survive
2.[“]“No industry is exempt”means
__________________.答案：No industry is an
exception
3.The following questions are often
discussed among scholars EXCEPT
__________________.答案：How can
productivity be increased
4.How many suggestions does the author put
forward?答案：6
5.From the passage, we know that Robin
Sharma is __________________.答案：an
expert on leadership, and personal success
13.In 1916,a French coal mine director
named Henri Fayol wrote a book
ent…enefits, medical allowances, social
security accounting and much more.
1.What is the main idea of this passage？答
案：To introduce five distinct functions of
managing proposed by Fayol.
2.What are the influence of Fayol’s book
Administration Industrielle et Generale？答
案：It is still great effect on current
management courses.
3.Which step of managing refers to bring
staff together and tell them what to do？答
案：Organizing.
4.Which item in Chinese below has not
mentioned as things needed to take care for
people management？答案：住房公积金
5.In the step of __________________
managers need to find out obstacles in the
course of achieving company’s objectives
and goals.答案：controlling
14.In competitive markets, leaders are
under increased pressure to mainta…ugh
these steps will help with developing a
positive business culture.
1.A positive work culture will give workers
more satisfaction.答案：T
2.Positive cultures have a lot to do with
leadership vision and values.答案：T
3.The direction and actions for the
business must differ from the core values
of the employees in order for a workplace
culture to be positive.答案：F
4.In competitive markets, leaders are under
more and more pressure to keep a positive
work culture.答案：T
5.Positive work culture can be built in a
short period of time.答案：F
15.It’s important for a CEO to be
passionate and enthusiastic, but there’…
can do to ensure you use our app?
- What do you need from me?
1.A CEO only needs to be passionate and
enthusiastic.答案：F
2.It is not professional that PayPal CEO
blames his employees for not using PayPal
or forgetting PayPal passwords.答案：T
3.[“]“A one-sided note” refers to the
root of PayPal’s problem.答案：F
4.When faced with internal problems, good
executives find the root of a problem in
their executive team first.答案：T
5.Good executives need to give feedback
immediately when they are listening to the
staff.答案：F
16.It’s no secret that good leaders are
also good communicators. Indeed, …so be
able to read between the lines and look for
the non-verbal cues.
1.Communication and leadership don’t always
go hand in hand.答案：F
2.The say-do gap happens when people
misunderstand their leader’s intention.答
案：F
3.Using technical jargon makes a leader
convincing.答案：F
4.Communicating sincerely is always the
best.答案：T
5.Observation is as important as
communication when you want to know what
people really think.答案：T
17.It’s no secret that good leaders are
also good communicators. Indeed, …so be
able to read between the lines and look for
the non-verbal cues.
1.Communication and leadership don’t always
go hand in hand.答案：×
2.The say-do gap happens when people
misunderstand their leader’s intention.答
案：×
3.Using technical jargon makes a leader
convincing.答案：×
4.Communicating sincerely is always the best.
答案：√
5.Observation is as important as
communication when you want to know what
people really think.答案：√
18.Jack Welch Leading Organizational Change
at GE
When Jack Welc…ho achieve results
but also those who share the values of the
company.
1.Jack Welch retired at the age of 65.答案：
√
2.Jack Welch insisted that each of the
businesses should be at least top 5 in their
respective area.答案：×
3.If the business could not meet Welch’s
change requirements, its manager had 3
choices.答案：√
4.The restructuring went before changing the
organizational culture and the managerial
styles of GE’s managers.答案：√
5.The Work Out lasted a week.答案：×
19.Meetings are very common nowadays. They
can be weekly, monthly or annu… minutes
within a few days, while everyone still
remembers the points.
1.A successful meeting should have different
people to play different roles.答案：T
2.Generally people only discuss the items
listed on the agenda in a successful meeting.
答案：F
3.An unsuccessful meeting might be full of
single-way communication.答案：T
4.When the meeting is closed, it means there
is nothing to do in the following weeks.答
案：T
5.Minutes should be sent out to the
participants within a month after the end of
the meeting.答案：F
20.Nokia executives attempted to explain its
fall from the top of the sma…nation and13 / 14
feedback to understand the true emotion in
the organization
1.Nokia lost the smartphone battle because
its technology.is notas good as that of
Apple.答案：F
2.Nokia’s middle managers were frank to tell
the truth, but the topones didn’t listen to
them.答案：F
3.Nokia’s top managers were too moody to
hear anythingunpleasant.答案：T
4.Middle managers in Nokia delivered results
more than theypromised earlier答案：F
5.Nokia’s top managers should have had
better conversationtechniques to encourage
internal coordination and truth.答案：T
21.Nokia executives attempted to explain its
fall from the top of the sma…tion, and
feedback to understand the true emotion in
the organization.
1.Nokia lost the smartphone battle because
its technology is not as good as that of
Apple.答案：F
2.Nokia’s middle managers were frank to tell
the truth, but the top ones didn’t listen to
them.答案：F
3.Nokia’s top managers were too moody to
hear anything unpleasant.答案：T
4.Middle managers in Nokia delivered results
more than they promised earlier.答案：F
5.Nokia’s top managers should have had
better conversation techniques to encourage
internal coordination and truth.答案：T
22.Nokia executives attempted to explain its
fall from the top of the sma…ation and
feedback to understand the true emotion in
the organization.
1.Nokia lost the smartphone battle because
its technology is not as good as that of
Apple.答案：F
2.Nokia’s middle managers were frank to tell
the truth, but the top ones didn’t listen to
them.答案：F
3.Nokia’s top managers were too moody to
hear anything good but harsh.答案：T
4.Middle managers in Nokia delivered
results more than they promised earlier.答
案：F
5.Nokia’s top managers should have had
better conversation techniques to encourage
internal coordination and truth.答案：T
23.Organizational Culture and Its Functions
Just as individuals h…s a
promotion are strongly influenced by the
individual-organization “fit”.
1.How many characteristics does an
organization’s culture primarily contain?答
案：7.
2.How many functions does the culture
perform within an organization?答案：5.
3.What does the word “fit” in the last
paragraph mean?答案：Match.
4.What is the first function of
organizational culture?答案：To distinguish
one organization from another.
5.What is the third function of
organizational culture?答案：To help make
employees more committed to the
organization.
24.Performance Management and Performance
Appraisal
Performance m…ment, and motivate
and empower them to perform their work
effectively.Performance management helps
employees to develop their
understanding,…ment of the enterprise’s
goals and gain personal and job
satisfaction.It is a vital part of any
quality human resource system.
…le high performance which will
define enterprise and personal
success.Using performance management
processes, an enterprise can be better pl…
performs his or her job compared to a set
of predetermined standards.It is a
systematic process of feedback on an
employee’s work performan…that will be
the basis of feedback as well as of setting
future goals.Units of competency provide a
very effective tool for setting
benchmar…ed as measures to assess against
in a performance appraisal or review.
1.Performance management is a very
important part of any quality human
resource system.答案：T
2.The aim of performance management is to
punish unqualified employees.答案：F
3.An enterprise can be better placed to
meet competitive challenges by p…
education, training, and feedback required
by employees, for example.答案：T
4.Every enterprise can expect high
performance from each employee.答案：F
5.[“]“Performance management” is also
called “performance appraisal”.答案：F
25.Teamwork is extremely important for the
success of a company.
Teamwork…t enjoy working together can
accomplish great things for your company.
1.What’s function of the phrase”one plus
one equals three”in Para.2?答案：It tries
to explains that working in a teamwork is
better than working individually
2.The word”associates”can probably be
replaced by the word”_____________…g in
teams also teaches your associates to work
together…”in Para.3.答案：colleagues
3.Which of the following statements is
TREUE according to the passage?答案：
Personal shortcomings can be reduced
through the efforts of the whole team.
4.Which of the following statements is
FLASE according to the passage?答案：
Working in a team you can improve
effectiveness on the job.
5.What’s the best title for this passage?答
案：The Importance of Teamwork
26.The meaning of “communication”goes a lot
deeper than people often thin…rtmental
boundaries, is likely to suffer hugely as
team synergy slips.
1.Confirming reception of the sent messages
means __________________.答案：the messages
are correctly understood by right receivers
2.In the famous British Army Commander story,
which step probably did NOT go wrong in the
communication chain?答案：Conceiving.
3.What is Chinese whispers?答案：A game to
pass message around in a whisper.
4.Allocative failure does NOT happen when
__________________.答案：the right
information goes to the right place
5.According to the passage, which of the
following cases does NOT belong to human
failure?答案：Increasing customer complaints.
27.The meaning of “communication” goes a
lot deeper than people often thi…rtmental
boundaries, is likely to suffer hugely as
team synergy slips.
1.What does the phrase “confirming reception
of the sent messages” mean in Paragraph 1?答
案：To make sure that the messages are
correctly understood by the right receivers.
2.In the famous British Army Commander story,
which step probably was right in the
communication chain?答案：Conceiving.
3.What is Chinese whispers?答案：A game to
pass messages around in a whisper.
4.When does “allocative success” happen?答
案：The right information goes to the right
place.
5.According to the last paragraph, what
result will be caused by human failure?答案：
Inadequate communication between departments.
28.When Jack Welch，the Chairman and CEO at
General Electric（GE）retired in…ho achieve
results but also those who share the values
of the company.
1.Jack Welch retired at the age of 65.答案：T
2.Jack Welch insisted that each of the
businesses should be at least number 3 in
their respective area.答案：F
3.If the business could not meet Welch’s
change requirements, its manager had 3choices.
答案：T
4.The restructuring went before changing the14 / 14
organizational culture and the managerial
styles of GE’s managers.答案：T
5.The Work Out lasted a week.答案：F
29.When you think of team building, do you
immediately picture your group…viduals to
contribute more than they ever thought
possible – together.
1.Team building event is traditionally
related to playing games at the resort.答
案：T
2.The author claims that playing games
together is as important as formi…ve real
work issues and improve real work processes
for team building.答案：F
3.[“]“Retreat” in the first paragraph
means withdrawal of troops after a defeat.答
案：F
4.Ice breaking motivates team members to
compete with each other.答案：F
5.A good teamwork culture enables
individuals to make more efforts together.答
案：T
30.When you think of team building, do you
immediately picture your group…viduals to
contribute more than they ever thought
possible – together.
1.Team building event is traditionally
related to playing games atthe resort.答案：
T
2.The author claims that playing games
together is as importantas formin…lve real
work issues and improve realwork processes
for team building.答案：F
3.[“]“Retreat”in the first paragraph
means withdrawal of troops aftera defeat.答
案：F
4.lce breaking motivates team members to
compete with each other.答案：T
5.A good teamwork culture enables
individuals to make more efforts together.答
案：T
31.When you think of team building, do you
immediately picture your group…dividuals
to contribute more than they ever thought
possible-together.
1.Team building event is traditionally
related to playing games at resort.答案：T
2.The author claims that playing games
together is as important as formi…real
work issues and to improve real work
processes for team building.答案：F
3.[“]“Retreat”in the first paragraph means
withdrawal of troops after a defeat.答案：F
4.Ice breaking motivates team members to
compete with each other.答案：F
5.A good teamwork culture enables
individuals to make more efforts together.
答案：T
32.Working for Google is a dream of many,
not just because of what this c…e of
trust, and employees and leaders work
together to solve problems.
1.How would you describe Google?答案：Large
global enterprises
2.Which one does NOT belong to the methods
that Google motivate its employees?答案：
Promoting the employee who has more
influence on Google the higher job position
3.Who founded Google?答案：Larry Page and
Sergey Brin
4.What can we learn from this passage?答
案：Google emplovees have no chance to work
on the project they choose
5.What is Google’s secret to success?答案：
Paying high salary to the employees and
practicing strict management.
33.Working for Google is a dream of many,
not just because of what this c…e of
trust, and employees and leaders work
together to solve problems.
1.How would you describe Google?答案：Large
global enterprises.
2.Which of the following belongs to the
methods that Google motivates its employees?
答案：Offering entertaining equipment in
the workplace.
3.Who founded Google?答案：Larry Page and
Sergey Brin.
4.What can we learn from this passage?答
案：Google employees have the chance to get
away from mundane errands.
5.What is Google’s secret to success?答案：
Valuing the happiness of its employees as
well as innovating good products.
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