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题目：– May I suggest the sales start on or about October 1st? – ___________________________________
答案：That’s a great idea!
题目：- What about another coffee? – _____________________
答案：No, thanks.
题目：– Could you give me your signature here? – ___________________________________
答案：Sorry. I’m afraid I didn’t quite catch that.
题目：- How often do you have listening classes in a week? – _____________________
答案：Every Monday and Friday.
题目：– What’s your opinion for promotion of our products? – __________________________________
答案：We may organize a general meeting first.
题目：– What about the commission? – ____________________________________
答案：I’m afraid you have to tell me how large your order is.
题目：– Excuse me, ____________________________________ – It stands for strengths, weaknesses, opportunities and threats.
答案：what do you mean by SWOT?
题目：- Excuse me. I don’t want to interrupt you but… – _____________________
答案：It’s quite all right.
题目：– Let’s go over our promotion plan once again, shall we? – ___________________________________
答案：OK. We have eight retailers and the team is preparing for a launch event.
题目：- _____________________ – He teaches physics in a school.
答案：What is your father?
题目：- Do you mind telling me where you are from? – _____________________
答案：Certainly not. I’m from London.
题目：- Did you have any trouble with that job? – _____________________
答案：Yes, quite a lot.
题目：- Can I help you with your suitcase? – _____________________
答案：Thank you. I can manage myself.
题目：- My grandmother’s taken ill and I’ve got to go down to the hospital. – _____________________
答案：Very sorry to hear it. I hope it’s nothing serious.
题目：– Kathy， I’d like you to meet Maggie Jacobs. – _______________________________, Maggie. You’re doing a great job.
答案：I’m pleased to meet you
题目：– _______________________________ – Usually, the similar contracts signed with other consignees are based on 12 months.
答案：How long is your consignment term, normally?
题目：-Please give me a hand, won’t you? – _____________________
答案：Of course, I will.
题目：- You haven’t lost the ticket, have you? – _____________. I know it’s not easy to get another one at the moment.
答案：I hope not.
题目：– Then, what kind of music are you going to have in the background? – ___________________________________
答案：We’d better use light ones. They make the audience feel comfortable.
题目：– Good morning. Far East Logistics Company. __________________________ – Good morning. This is Maggie Bonner. I would like to know your freight forwarding business.
答案：May I help you?
题目：- How is the movie? Interesting? – _____________________
答案：Far from. I should have stayed at home watching TV.
题目：– ___________________________________ – Well, it is a separate department. But there are two laboratories, one at each production plant.
答案：What about the Research and Development Department?
题目：- _____________________ – He teaches physics in a school.
答案：What is your father?
题目：- Please help yourself to the fish. – _____________________
答案：Thanks, but I don’t like fish.
题目：– Good afternoon. Can I help you? – _______________________________ – A deposit account or a current account?
答案：Yes, I’d like to open an account.
题目：The letter of credit applicant cannot so readily enjoin the ________ bank.
答案：confirming
题目：The organization started with a small number of children __________ ten to twelve.
答案：aged
题目：By next year, we will _____________ enough money for the new car.
答案：have saved
题目：So far, Bank of China __________ the qualifications to engage in all-channel individual foreign exchange settlement and sale business.
答案：has obtained
题目：_____ the company have enough evidence to prove it’s our fault, they can’t win.
答案：Unless
题目：One of the ways to help you stay energized is to engage in a quick conversation with high-energy colleagues because their positive energy may ___________ you.
答案：refresh
题目：With the RMB account you can ___________ and deposit RMB cash directly.
答案：withdraw
题目：The ________ industry of this country has been running down since 1970s.
答案：manufacturing
题目：The minute you apply ________ insurance, carriers have the right to dig through your medical records.
答案：for
题目： Rather than attack the organization that tries to destroy the plan, the team leaders ________ real hard issues.
答案：get down to
题目：They also accuse him ________ trying to sell Mr. Obama’s Senate seat to the highest bidder.
答案：of
题目：They didn’t reply to us, so we have nothing to do but ______.
答案：wait
题目：Sometimes your body language, gestures and expressions may tell people ________ about you than the words you use.
答案：more
题目：Don’t lose your heart but do your utmost instead of making excuses _____ you can’t win the case.
答案：why
题目：Good high-tech researchers must realize that their products __________ meet consumers’ needs.
答案：are to
题目：When you set up your online banking, be sure ___________ all of your accounts at the bank are listed.
答案：that
题目：The manager asked the customers _________________.
答案：if they were satisfied with the new dish
题目：It globally allows us to expand our markets for both goods and services that otherwise may not have been __________ to us.
答案：available
题目：I’m __________ you’d have to tell me how large your order is going to be.
答案：afraid
题目：More young people ___________ the organization once it began to teach business skills as part of the school day.
答案：joined
题目： I’ll ______ the exchange rate and service charge and then type up the check for you.
答案：figure out
题目：Ideally a negotiation should be a win-win situation so both you and your customer will probably have to ___________ on some points.
答案：give in
题目：Mr. Tanaka has subscribed __________ an English language magazine from the United States.
答案：to
题目：I usually get a commission of about 6% for the imports. It’s a general __________ everywhere else.
答案：practice
题目：A company, _____ profits growth is getting slower and slower, has to carefully find the right way out.
答案：whose
题目：You can’t imagine how _____ when they knew they failed in the bid.
答案：frustrated they were
题目：The worldwide attention _____ energy crisis since it has a great impact on sustainable development.
答案：has been fixing on
题目：The ________ holders can choose to buy the phone with a 50% discount.
答案：voucher
题目：Often, teams can __________ problems more quickly than what you can accomplish on your own.
答案：tackle
题目：Additionally, make sure that your password is long enough to ______ easily being hacked.
答案：prevent it from
题目： There is the Planning Department — Chow Fung is __________ it.
答案：in charge of
题目：Without information, a manager will not know what consumers want, how much inventory is __________and when more products should be produced and shipped.
答案：in stock
题目：An IT system at a personal computer manufacturer may help a manager __________ the information and recommend an action.
答案：analyze
题目：Business people from all over the world are gathering in Guangzhou, __________ business information and developing friendship.
答案：exchanging
题目：So far, Bank of China __________ the qualifications to engage in all-channel individual foreign exchange settlement and sale business.
答案：has obtained
题目： Had he followed his supervisor’s advice, he _____ his task.
答案：would have fulfilled
题目：We will _____ an order with your company for digital cameras.
答案：place
题目：The donations are taxable for the transfer of immovable property, but the __________ will be assessed by the tax authority.
答案：turnover
题目：There is nothing to stop a/an ________ company from creating the same product.
答案：rival
题目：Our new type of treadmill is ______ release next month.
答案：due for
题目：If you want to __________ a project and choose the best process for completing that project, managing by teamwork is the way to go.
答案：speed up
题目：Are there any other features worth __________ about the organization of the company?
答案：mentioning
题目：Some of your products are unique in design. They may find a ready__________ in our country.
答案：market
题目：Mr. Wang bought a new house, _________ was very favorable.
答案：the price of which
题目：I can’t attend the meeting in Washington next week so I __________ you as the most able substitute.
答案：have proposed
题目：Whether you leave town for a day or for a week, having something fun you __________ will excite you and stimulate energy.
答案：have been looking forward to
题目： The ___________ you have with a person determines the kind of language you use.
答案：relationship
题目：Natural disasters have obviously caused the country’s economic ________.
答案：crisis
题目：If you don’t count anything he does well ________, he looks pretty lousy.
答案：in his favor
题目：The management style you select will __________ your people skills and knowledge, and available resources.
答案：depend on
题目： Please find enclosed our brochure and other leaflets __________ our range of services.
答案：outlining
题目： Before I came to Beijing, I __________ as an executive secretary with a trading company for one year in Britain.
答案：had worked
题目： Tony doesn’t understand _________________.
答案：what his boss really thinks of him
题目：The two leaders were not good at planning and managing, otherwise the team ____________ the competition.
答案：would have won
题目：The little boy is sick and must __________ after the operation.
答案：be looked after
题目： Steve Jobs, Apple’s former chief ________ , made a famous speech at Stanford University.
答案：executive
题目：The minute you apply ________ insurance, carriers have the right to dig through your medical records.
答案：for
题目： __________law, taxable services refer to transportation, construction, finance, insurance and the like.
答案：According to
题目：The ________ value of the art was put into perspective by the importance of the cause.
答案：monetary
题目： I started with my first job in 2010 and I ___________ to the position of sales manager in about two years.
答案：was promoted
题目：Mrs. Ann _________ to an important conference by the time her son arrives here.
答案：will have gone
题目： ___________ this coat is expensive, it will never go out of style.
答案：Although
题目： It is necessary to develop those projects which are both ________ and environmentally friendly.
答案：profitable
题目：Even at young ages, children should learn to be __________ their own social interactions.
答案：responsible for
题目：Jack felt quite disappointed with the movie because he had expected ______ to be much better.
答案：it
题目：Online banking refers to banking activities that ___________ over the Internet on a secure website.
答案：are carried out
题目：If you can supply the equipment, please do not hesitate to contact with us ________ .
答案：by return
题目：Please just fill in this form with your name and address __________ capital letters.
答案：in
题目：Businesses can use free __________ to build rapport and engage customers in products or services.
答案：samples
题目：Mike and Bob are talking about how to make _________ of advertising to promote the products.
答案：use
题目：You can send them gifts ______ your most loyal customers.
答案：in honor of
题目：No, not really. It is becoming more important with the ever __________ economy.
答案：growing
题目：No matter _____ full his schedule is, he can always get time off work to be with his family.
答案：how
题目： I think a bus stop advertisement is a very wise choice to ___________ our products.
答案：promote
题目：Too many debts in a company easily _______ bankruptcy.
答案：result in
题目：Online banking developed in the late 1990s and grew more popular over the years since it can make one’s financial life much ___________ to manage.
答案：easier
题目：All the following are channels to get market information EXCEPT ______.
答案：to promote the quality of our own products
题目：Try your best to understand your costs before you set prices for your products or services.
答案：T
题目：For exchanging USD for RMB or exchanging RMB for USD, the daily limit is ______ worth of RMB.
答案：USD $4,000
题目：Planning a vacation out of the town will excite you and stimulate energy.
答案：T
题目：What is changing the relationships between buyers and sellers?
答案：The use of the Internet to exchange information
题目：The writer suggests that medical research focuses on ____________________.
答案：helping old people to care for themselves and making young people healthier
题目：The passage is discussing if every business has assets or not.
答案：F
题目：According to the passage the author indicates that __________.
答案：soft sell is preferred by business companies
题目：No doubt, you have to keep a special eye on your safety or privacy online banking.
答案：T
题目：The doctor asked me if I had been feeling well lately.
答案：医生问我最近感觉好不好。
题目：This is the house in which we had a business meeting last month.
答案：这就是我们上个月开商务会议的房子
题目：Although it’s expensive, the coat lasts forever and never goes out of style.
答案：虽然很贵，但这件大衣很耐穿，永远不会过时。
题目：Sometimes a situation will call for a direct style of management.
答案：有时某种情境中需要采取直接管理的风格。
题目：It’s essential to train the teachers .
答案：培训教师是必要的。
题目：The company won’t keep going unless we can improve our sales.
答案：除非我们能提高销售额，否则公司不会继续经营下去。
题目：Although we’ve never met before, I feel like we’ve known each other for a long time.
答案：虽然我们从未见过面，但我觉得我们已经认识很久了。
题目：The organization started with a small number of children aged ten to twelve.
答案：这个组织开始的时候，只有几个10~12岁的孩子。
题目：The meeting when the decision was made was very important.
答案：作出这项决定的那个会议非常重要。
题目：My employer encouraged me to improve my skills through online training.
答案：我的雇主鼓励我通过在线培训来提高我的技能。
题目：No matter which language you learn, practice is the key to mastering it.
答案：无论你学哪种语言，练习是掌握它的关键
题目：No matter where you work, your employer should have a safety program for you to follow.
答案：无论你在哪里工作，你的雇主/公司都应该有一个供你遵循的安全计划。
题目：She went to see the doctor whom she had visited before.
答案：她去看她以前看过的医生。
题目：Please tell me how I can use the computer, will you?
答案：她去看她以前看过的医生。
题目：The teacher with whom I work gave me great help.
答案：和我一起工作的老师给了我很大的帮助。
题目：She joined a company whose employees are known for their creativity.
答案：她加入了一家员工以创造力著称的公司。
题目：She went to visit her friend whom she hadn’t seen in years.
答案：她去看望她多年未见的朋友。
题目：我父母叫我今晚不要出去太晚。
答案：My parents asked me not to go out late tonight.
题目：如果公司削减成本，我们该怎么办？
答案：What should we do if the company cuts costs?
题目：他们讨论了如何增加销售额。
答案：They discussed how to increase sales.
题目：我在大学的工作总是激励我学习更多。
答案：My job at the university always challenges me to learn more.
题目：老师问我是否能在明天前提交作业。
答案：The teacher asked me if I could submit my homework by tomorrow.
题目：无论你做什么，你都应该尽力做到最好。
答案：No matter what you do, you should always try to do your best.
题目：我记不起我把书给他的那个人的名字了。
答案：I can’t remember the name of the person to whom I gave the book.
题目：等我们到家的时候，妈妈已经到了。
答案：By the time we get home, mom will have already arrived.
题目：那位女士得到了那本她从未读过的书。
答案：The lady got the book that/which she had never read.
题目：我出生的那个城市非常美丽。
答案：The city in which I was born is very beautiful.
题目：The market investigation is indispensable to sales promotion. They are closely related as the lips and teeth, so to speak. What you produce is for sale on the market. It would be impossible to succeed in selling a product without first investigating the market.
In the international market, goods on sale coming from different countries and suppliers are always facing keen competition. Under such circumstances, they will try everything possible to familiarize themselves with the market conditions. In making investigations, we ought to get information about what similar items the competitors are offering on the market, what prices they are quoting, what features their products have, who are their regular customers, etc. Then, how can we obtain such information?
There are many channels that we can make use of in doing this sort of work. The commercial counselor’s offices of our embassies stationed abroad can help us in making market investigations.
Nowadays, our import and export corporations send their trade groups abroad every now and then. One of their purposes is to make market surveys on the spot.
Certainly, face-to-face talks with foreign businessmen are also important channels to get market information. The Chinese Export Commodities Fairs and some other fairs of similar nature as well as visits of foreign businessmen provide us with such opportunities. Of course, there are some other ways of making market investigations.
(1)In making market investigation, one should ______.单选题 （难易度: 中）
答案：A.get enough information concerned
(2)The word “indispensable” in the first line means ______.单选题 （难易度: 中）
答案：essential
(3)Which of the following statements is NOT true?
单选题 （难易度: 中）
答案：Production goes before market investigation.
(4)Making market investigation is very important because ______.单选题 （难易度: 中）
答案：both A and B
(5)All the following are channels to get market information EXCEPT ______.单选题 （难易度: 中）
答案：to promote the quality of our own products
题目：Accounting errors will happen from time to time, but many common accounting mistakes can be avoided with proper planning and preparation. Here are the top seven accounting mistakes that should be paid more attention to.
(1) Not knowing your true cash balance: Due to things like automatic payments and bank charges, money that appears in your cash drawer and your checking account may already be spent.
(2) Mistaking profits for cash: When you have a lot of credit sales, your company can post big profits without seeing any cash.
(3) Paying bills too soon: If your vendors give you thirty days to pay them, take it. Unless you get a discount for paying early, paying your bills only when they’re due improves your company’s cash flow.
(4) Avoiding book-keeping tasks: Not recording and posting transactions regularly leaves you with a mountain of book-keeping to deal with in the end.
(5) Paying accidental dividends: Every time a corporation owner takes money out of his business, it counts as a dividend. That can lead to a bigger personal income-tax bill.
(6) Not keeping personal finances separate from business: Mixing up business and personal money can cause bookkeeping and legal problems.
(7) Setting prices too low: Know your costs before you set product or service prices, or you run the risk of losing money on every sale. A simple break-even analysis can help you set prices at a profitable level.
(1)Accounting mistakes are inevitable even with careful handling.判断题 （难易度: 中）
答案：F
(2)With a lot of credit sales, your company may have no cash at hand.判断题 （难易度: 中）
答案：T
(3)It is recommended not to pay bills too soon.判断题 （难易度: 中）
答案：T
(4)Business money and personal money can be mixed up.判断题 （难易度: 中）
答案：F
(5)Try your best to understand your costs before you set prices for your products or services.判断题 （难易度: 中）
答案：T
题目：With economic development, Chinese banks are extending services in more and more countries. The following is a brief introduction to RMB business for personal customers offered by the Bank of China in the United States.
To open an RMB account with the Bank of China in the USA, you must first open a USD account. Of course, a minimum deposit requirement is needed for both the USD and the RMB accounts. Then you must complete the Banks Account Application Form and an Internal Revenue Service (IRS) Form on your status. In addition, you are required to provide the Bank with your Social Security Number and two valid identification documents. One is your Passport or Driver’s License, the other is your major credit card, employee identification card, or health insurance card.
With the RMB account, you can withdraw and deposit RMB cash directly. The daily limit is 20,000 yuan on each transaction. Usually, a service fee is charged for withdrawals above 3,000 yuan. You can also exchange USD for RMB or exchange RMB for USD. The daily limit is USD 4,000 worth of RMB. Be careful about the exchange rates. They might not be the same as the exchange rates offered in China.
For further information, you can call the bank’s customer service hotline at 123456789 to extension 9578, or pay a visit to www.bocusa.com.
(1)To open an RMB account with the Bank of China in the USA, you must first open a(n) ______ account.单选题 （难易度: 中）
答案：USD
(2)There is a minimum deposit requirement for ______.单选题 （难易度: 中）
答案：both the USD and the RMB accounts
(3)Which of the following is not valid identification documents for opening an RMB account in the USA?
单选题 （难易度: 中）
答案：debit card
(4)The daily limit for withdrawal and deposit is ______ on each transaction.单选题 （难易度: 中）
答案：20,000 yuan
(5)For exchanging USD for RMB or exchanging RMB for USD, the daily limit is ______ worth of RMB.单选题 （难易度: 中）
答案：USD $4,000
题目：We all have those days when all we want is to crawl back in bed for a few more hours. Unfortunately, few of us have that luxury. The following hints may help you stay energized, or at least get you going until you can make the time for rest.
?Engage in a quick conversation with high-energy colleagues. Their positive energy may refresh you. Just be careful not to drag them down!
?Snack more! Having a healthy snack on hand, like a granola bar or fruit can help your blood sugar levels and may provide a healthy boost of energy. However, moderation is key! Overeating will do the opposite and drag you down!
?Exercise. If you know that your schedule does not allow for a visit to the gym today, find a way to move around during your day. Instead of sending an email to your co-worker, walk to her desk or just take the stairs today, even though you’re tired. People who exercise get more restful sleep and often feel more energized than those who don’t.
?Drink water. “Hydration is critical,” says Steven Masley, medical director of the Pritikin Longevity Center in Aventura, Florida. Much of your body is made of water. “If you don’t hydrate, you’re going to feel tired.”
?Plan a vacation. Whether you leave town for a day or for a week, having something fun you’ve been looking forward to will excite you and stimulate energy.
(1)The main idea of the passage is how to get along with colleagues.判断题 （难易度: 中）
答案：F
(2)Engage in a long conversation with high-energy colleagues may help you stay energized.判断题 （难易度: 中）
答案：F
(3)Healthy refreshments can help your blood sugar levels.判断题 （难易度: 中）
答案：T
(4)If you drink enough water, you will never feel tired.判断题 （难易度: 中）
答案：F
(5)Planning a vacation out of the town will excite you and stimulate energy.判断题 （难易度: 中）
答案：T
题目：Information is important because it provides the facts that supply chain managers use to make decisions. Without information, a manager will not know what consumers want, how much inventory is in stock, and when more products should be produced and shipped. In short, without information, a manager can only make decisions blindly.
Managers must understand how information is gathered and analyzed. This is where information technology comes into play. Information technology serves as the eyes and ears of management in a supply chain, capturing and delivering the information necessary to make a good decision. For instance, an IT system at a personal computer manufacturer may help a manager analyze the information and recommend an action. The manager can use the remaining chips first, then look at demand forecast, and determine whether to order more chips.
There are four reasons why timely and accurate information has become more important for effective logistics system design and operations. First, customers recognize information about order status, product availability, delivery schedule, and shipment tracking as necessary elements of total customer service. Then, managers realize that information can be used to reduce human resource requirements. What’s more, information increases flexibility with regard to how, when, and where resources may be used to gain strategic advantage. And finally, enhanced information transfer and exchange capability of using the Internet is changing relationships between buyers and sellers and refining channel relationships.
(1)Why is information important to supply chain managers?
单选题 （难易度: 中）
答案：Because managers need the information to make decisions.
单选题 （难易度: 中）
答案：Information technology is applied to gather as much information as possible.
(3)What is NOT considered as a necessary element of total customer service?
单选题 （难易度: 中）
答案：product price
(4)What kind of flexibility does the information increase?
单选题 （难易度: 中）
答案：The flexibility to use resources to gain strategic advantage
(5)What is changing the relationships between buyers and sellers?
单选题 （难易度: 中）
答案：The use of the Internet to exchange information
题目：Medical research is constantly trying to find ways to help people live longer, but is this what people want? A recent survey has found that many people do not want to live to old age. Most people said that although they would like a long life, they do not want to live if they are unable to live an independent life. They do not want to be too ill to take care of themselves. Many people also said that they would not want to live longer than their children.
Recent reports suggest that due to not doing enough exercise and eating junk food, children are becoming less healthy than their parents and these reports are the reason why some parents are afraid that their children will die before them. If the conclusions in this survey are true, society must ask itself if medical research is going in the right direction. Instead of trying to help old people live longer, perhaps it should be looking at ways of helping old people stay independent and helping young people stay healthier.
(1)The writer asks whether ____________________.单选题 （难易度: 中）
答案：the right things are being researched
(2)Most people questioned in the survey ____________________.单选题 （难易度: 中）
答案：want to live a long time if they remain healthy
(3)The survey found that many people don’t want to ____________________.
单选题 （难易度: 中）
答案：live longer than their partners
(4)Children are becoming ____________________.单选题 （难易度: 中）
答案：less healthy than their parents because of their diet and lifestyle
(5)The writer suggests that medical research focuses on ____________________.单选题 （难易度: 中）
答案：helping old people to care for themselves and making young people healthier
题目：No matter how small your business is and what industry you are in, your company has assets. From a computer to a processing plant, every single thing your company owns is an asset.
Assets can be in different forms. Some assets are physical, such as computers, filing cabinets, and delivery vans. Others are legally binding promises, such as accounts receivable, the money owed to your company. Still others seem to exist more on paper, for example, a year’s worth of insurance paid in advance. No matter what form it takes, anything with monetary value that your company owns counts as an asset.
Assets appear on your balance sheet, reporting the key financial statements at the end of each accounting period. Your assets will be split into different types to make analysis easier. The order in which you list them on the balance sheet typically matches the way they appear in your chart of accounts.
Assets do more than just show up on reports, though. They are the resources your company uses to produce revenue. Your business cannot bring in sales without assets. For product-based businesses, you can’t produce anything without proper assets. It’s true for service companies as well. At least, you must have cash to pay your expenses and to help get the word out that your company exists. Service companies also need basic tools to provide service to customers: a hair stylist needs a chair, scissors, and styling tools; an accountant needs a computer and a lot of file cabinets. Assets are key factors for any business.
(1)Accounts receivable is not physical asset.判断题 （难易度: 中）
答案：T
B.F
(2)According to the passage, assets appear on the income statement.判断题 （难易度: 中）
答案：F
(3)Every business can bring in sales without assets.判断题 （难易度: 中）
答案：F
(4)An accountant is responsible for bookkeeping.判断题 （难易度: 中）
答案：T
(5)The passage is discussing if every business has assets or not.判断题 （难易度: 中）
答案：F
题目：Hard sell and soft sell are important business terms and useful strategies for sales staff to know and understand. Both of them can work. The effect depends on the type of customers and the type of products.
A hard sell is a kind of more direct and forceful sales tactics. The sales person just keeps explaining how good the product is, why people should buy it and even how the prices might increase if the consumer walks off.
A soft sell is a different approach. The sales person tries to build trust with consumers. He doesn’t put pressure on them to buy things, just recommending a product and letting the consumers make their own decisions.
An example of soft sell is to distribute free samples to which customers often respond favorably. Businesses can use free samples to build rapport and engage customers in products or services. Recommending products between friends is a little bit like doing soft selling. People don’t really care if someone else buys the product. They are just giving their honest opinions and trying to be helpful.
Humor in advertising is also used to attract the consumer’s attention and get them interested in the products or services. Customers often resist hard sales tactics, thus making soft-selling much more effective for success.
(1)What’s the topic and main idea of the passage?
单选题 （难易度: 中）
答案：Selling Strategy – Hard Sell and Soft Sell Strategies
(2)Customers often _________ hard sales tactics, thus making soft-selling more effective for success.单选题 （难易度: 中）
答案：resist
(3)Examples of soft sell mentioned in the passage include __________.单选题 （难易度: 中）
答案：all the above
(4)Making humorous advertisements is one of the approaches companies use to __________.单选题 （难易度: 中）
答案：attract people’s interests
(5)According to the passage the author indicates that __________.单选题 （难易度: 中）
答案：soft sell is preferred by business companies
题目：Online banking refers to banking activities that are carried out over the Internet on a secure website. It developed in the late 1990s and grew more popular over the years since it can make one’s financial life much easier to manage.
First, you can use online banking to pay your bills. Most banks have a section in which you set up payees. Fill out the information once, you can simply choose that profile every time you pay a bill online.
Second, online banking allows you to access your account history and transactions from anywhere. It is the quickest way to check and see if a transaction has cleared your account. It also enables you to find out about unauthorized transactions more quickly.
Third, online banking also allows you to transfer money between accounts effectively. It is more convenient than using the automated phone service. When you set up your online banking, be sure that all of your accounts at the bank are listed. This will make it easier to transfer money and make loan payments online.
Obviously, you need to pay special attention to your safety or privacy using online banking. It is important to clear your cookies after each banking session, especially at a public computer. Additionally, make sure that your password is long enough to prevent it from easily being hacked. Never give your online account information to anyone else. Check your credit report regularly. Thus, you can protect yourself from identity theft.
(1)Online banking refers to banking systems where you can carry out your business over the Internet on any website.判断题 （难易度: 中）
答案：F
(2)Most banks have a section in which you set up your own business.判断题 （难易度: 中）
答案：F
(3)Online banking is the quickest way to check if a transaction is done.判断题 （难易度: 中）
答案：T
(4)Online banking is more useful and easier than automated phone service.判断题 （难易度: 中）
答案：T
(5)No doubt, you have to keep a special eye on your safety or privacy online banking.判断题 （难易度: 中）
答案：T
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