国开电大《管理英语4》形成性考核4答案

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单元自测 4 试题及答案

 

题目顺序是随机的,使用查找功能(CtrlF进行搜索

 

[题目] Self-esteem needsmight include the ______ from a workplace.

 

[题目]______ clearlycommunicate with and actively listen to employees is essential to improvetheirperformance.

 

[题目]______ the job,employers don’ t want to hire people who are difficult to get along with.

 

[题目— __________ You mightas well write a thanks-note.

 

[题目— Do you mindif I use vouchers to spend in a restaurant?— __________

 

[题目— Wow! Thisis a fantastic project! I’ ve never known you’ re so creative. __________

 

[题目— You’ dbetter not push yourself too hard. You can ask the team and listen. __________

 

[题目—Can I getyou a couple of tea?—_________________________.

 

[题目]All the teammembers tried their best. We lost the game, _________.

 

[题目]An appreciatedgift and the gesture of providing it will ______ your coworker’ s day.

 

[题目]Companies are______ interested in your soft skills ______ they are in your hard skills.

 

[题目 ]Fifty-five percent of the respondents said that praise and attention from theirsupervisorwould make them feel ______ the company cared about them and their well-being.

 

[题目]I think a big partof it is ______ we know how to have fun on the job.

 

[题目]Learning newthings has always been a great ______ for me.

 

[题目]The leader ______at creating opportunities to provide rewards, recognition and thanks

 

to his or her staff.

 

二、听力理解: 听录音, 判断正误 (共 50 分)。

 

请听录音: UNIT4TL. MP3

 

操作提示:正确选 T错误选 F

 

1. Human resources supported the proposalof giving the business intelligence a pay incentiveevery three months at thebeginning.

 

2,Brad from human resources supports Scott’s idea.

 

3,Carlotta is the manager of HRD.

 

4. Men and women in the businessintelligence team who have been selected to get the prizewill receive the samerewarding things.

 

5. The prize-winner cannot choose the prizethat costs more than $500. 7. The prize-winnercan only have material awards andno day off.

 

二、阅读理解: 根据文章内容, 判断正误 (共 50 分)。

 

THE RIGHT WAY TO MOTIVATE EMPLOYEES

 

It’ s important for a CEO to be passionateand enthusiastic, but there’ s a line ofprofessionalism that must always bemaintained.According to a report from the technology website Venture Beat,PayPal CEO David Marcuswrote a critical letter to his employees blaming them fornot using PayPal products andencouraging them to leave if they didn’ t have thepassion to use the products they work for.According to the website, part of theleaked letter readsIt’ s been brought to my attention that when testing paying withmobile at Cafe 17 lastweek, some of you refused to install the PayPal app, andothers didn’ t even remember theirPayPal passwords. That’ s unacceptable to me,and the rest of my team, everyone at PayPal shoulduse our products whereavailable. That’ s the only way we can make them better, and better.In closing,if you are one of the folks who refused to install the PayPal app or if youcan’ tremember your PayPal password, do yourself a favor, go and find somethingthat will connectwith your heart and mind elsewhere.While not obvious at first,the letter reveals a problem of morale and culture at PayPal.As an executive,you certainly want your employees to use and promote your products. However,whenfaced with a situation where staff isn’ t embracing what they make, you need toinvestigatethe root of the problem — not threaten.When faced with internalproblems, good executives start by asking why. They reach outto their executiveteam first and then to the entire staff to find the root of a problem andhow tofix it. Sending out a one-sided note about the problem is not leading, it’ sretreating.Leadership starts by listening. Good executives need to get out amongthe staff and ask questionsand listen without judgment or reaction. The factthat company employees are not embracingand using its products is a failure ofleadership that Marcus needs to address by self-reflection.At the end of theday, if his employees have to be forced to use the app, how can he expectconsumersto want to willingly pay to use it Marcus should have focusedon three questions:? Why are you not using the app?? What is it that wecan do to ensure you use our app?? What do you need from me

 

操作提示:正确选 T错误选 F

 

1. A CEO only needs to be passionate andenthusiastic.

 

2. It is not professional that PayPal CEOblames his employees not to use PayPal or forgetPayPal passwords.

 

3A one-sided note refers to the root ofPayPal’ s problem.

 

4. When faced with internal problems, goodexecutives find the root of a problem in theirexecutive team first. [5. Goodexecutives need to give feedback immediately when they are listening to thestaff.

 

二、阅读理解: 根据文章内容, 完成选择题 (共 50 分)。

 

HOW GOOGLE CONTINUES TO KEEP EMPLOYEESHAPPY

 

Working for Google is a dream of many, notjust because of what this company has achievedin the last 15 years, but becauseof its enviable work culture. With about 37, 000 employeesin 40 countries, youmight wonder how Google maintains a motivating work experience throughoutitsentire company.Working for Google comes with perks that most other organizationscan’ t provide — bowlingalleys, free haircuts, gym memberships, and shuttlesto and from work. The company’ s secretto success is putting the same amount oftime and effort into keeping employees happy as itdoes into innovatingproducts.Back when the company was just a start-up, co-founders Larry Page andSergey Brin had thegoal of making Google a place the most talented peoplewanted to work at. Their idea was simplecreating a workculture that keeps employees happy will motivate them to do their best andwill keepthem loyal to the company.It’ s less about the aspiration to be No. 1 in theworld, and more that we want our employeesand future ones to love it here,because that’ s what’ s going to make us successful, said KarenMay, the VicePresident of people development at Google.Google also makes its employees wantto work because managers provide tasks that areinspiring and challenging. Everyemployee at Google has the opportunity to spend 20% of hisor her working timeon a project they choose. This freedom takes employees out of their routineandaway from the mundane tasks that often make workers feel uninspired about theirjobs.Lastly, Google shows each employee just how important he or she is to thecompany. Each employee,regardless of her spot on the totem pole, has an influenceon how Google performs.If you value people, and care about them as wholepeople, one thing you do is giving thema voice, and you really listen, Maysaid.Google does just that by hosting employee forums every Friday, where theydiscuss the 20most-asked questions. Employees have access to all company information,adding a sense of trust,and employees and leaders work together to solveproblems.

 

操作提示:通过题目后的下拉选项框选择正确

 

1. How would you describe Google

 

2. Which one does NOT belong to the methodsthat Google motivate its employees

 

3. Who founded Google

 

4. If you are a normal employee of Google,what could you do EXCEPT

 

5. What is Google’ s secret to success
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